I’ve done the factory reset on my connect amp, and it still will not connect to my existing system
Answered
connect amp still wont connect
Best answer by Airgetlam
What operating system is your current system? S1 or S2? Can this CONNECT:AMP run the same, and is it?
Have you called Sonos Support to discuss it? What did they say?
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
What operating system is your current system? S1 or S2? Can this CONNECT:AMP run the same, and is it?
Have you called Sonos Support to discuss it? What did they say?
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
If these don't help the support call is probably needed
https://support.sonos.com/en-us/article/reset-your-sonos-product
https://support.sonos.com/en-us/article/set-up-your-sonos-connect
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