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Answered

Connect:Amp (gen 1) - only ethernet cable works, not wifi

  • February 28, 2021
  • 7 replies
  • 2206 views
M

Hi -

I cannot get my gen 1 connect amp working with S1 app over wifi, only with ethernet cable. I have read other messages here saying to go into advanced network settings to update wifi password.

I don’t see where this is possible, only a setting for wifi is enabled or not.

Can someone please suggest how to get connect amp working with wifi?

thanks!!

Best answer by ClausN

“Settings”->”System”->“Network”, and “Wireless setup” is at the top.

https://support.sonos.com/s/article/3209?language=en_US

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7 replies

G

I think you might be talking about changing the wireless channel on your router: https://support.sonos.com/s/article/4769?language=en_US

"Receive with simplicity everything that happens to you." - Rashi
J
  • John B
  • February 28, 2021

Has this worked on wifi previously? Has the password changed?

The setting that I think you were referring to is in Settings,  System,  Network. 

M
  • mobime
  • Author
  • Contributor I
  • February 28, 2021

Previously, in my previous home, I only used it in wired mode, and yes I am referring to Settings, System, Network.

 

Where can I find password setting?

J
  • John B
  • March 1, 2021

Tap "Wireless Setup".

M
  • mobime
  • Author
  • Contributor I
  • March 1, 2021

 Thanks but I don’t see wireless setup in s1 app, what is the top level menu item? 

C
  • ClausN
  • Answer
  • March 1, 2021

“Settings”->”System”->“Network”, and “Wireless setup” is at the top.

https://support.sonos.com/s/article/3209?language=en_US

M
  • mobime
  • Author
  • Contributor I
  • March 11, 2021

that worked @ClausN ! Thanks

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