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Choppy streaming but music library plays ok

  • 24 June 2021
  • 2 replies
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Userlevel 1
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Hi. The only service I presently subscribe to is Idagio. For the last week or so, it’s been unlistenable. It’s choppy, and cuts out every minute or so. I also have my itunes library in Sonos, and those tracks play fine. It’s just the streaming. To check whether or not the problem is with Idagio or Sonos, I signed up for a free trial of Primephonic, and that cuts out exactly the same as Idagio. How can I deal with this?

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Best answer by GuitarSuperstar 24 June 2021, 20:51

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2 replies

Userlevel 1
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NOT cutting out when streaming movies! It cuts out when I stream music from streaming services.

Userlevel 7

Here are some possible solutions to your problem:
https://support.sonos.com/s/article/305?language=en_US