Question

Cant add sonos device

  • 24 December 2020
  • 1 reply
  • 58 views

I cant add the sonos beam to my Network. I have a new router so i had to install a new Network and the play 1 was not a problem to add, but the sonos beam cant be added!! When trying to connect the beam the app finds it and starts to ”prepare” but then loses the conncetion. I have tried it several times but with the same results. All devices (iOS) is updated, i have tried with wire, i have tried everything that the sonos ”help page” tell me to do but nothing works!! What do I do???


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1 reply

Userlevel 7
Badge +20

Please see my post: https://en.community.sonos.com/troubleshooting-228999/tips-tricks-resolving-random-issues-impacting-sonos-devices-6845346