Updates have been frustrating since I bought my initial Sonos products 3 years ago. It’s time to update again and I cannot get it to work over several tries.
Set up:
Android running newest version of the app (S2)
Bedroom - 1 One (wifi)
Living Room - 1 sub, 1 Playbar, 2 Ones as surround l+r (wifi)
Backyard - 1 Amp (wired)
Only the Living Room products show as requiring an update. Update fails every time with code 30. I tried doing one device only (sub), but saw the surround ones blinking white/orange during the process.
I found some help here stating to change the wifi channel for the Sonos products and then the upgrade should work. Guess what - can’t change the channel until the update has been completed - Catch 22.
What else can I try?
Support Diagnostics confirmation: 1646504668
Best answer by John B
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