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Answered

Can't update to 14.0

  • January 25, 2022
  • 4 replies
  • 147 views

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I am trying to add a Roam to my system.

My S2 app tells me that it needs to be udpated, but when I “update sonos app”, it takes me to the Play Store app page.  I have the latest version.

When I select “More Information”, the help pages refer to OS 14.0.  That version is not in the play store available to me.

As a result, I am not able to install my Roam.  Please advise.

 

Best answer by jgatie

So just tried it again and it works now.  I guess that there was some kind of propogation problem with my getting the latest app.

 

 

Sometimes it senses the update is needed before Apple/Google has fully distributed the new version to their servers.  It's best to give it a few hours.

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4 replies

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  • Author
  • Prominent Collaborator I
  • January 25, 2022

So just tried it again and it works now.  I guess that there was some kind of propogation problem with my getting the latest app.

 


jgatie
  • Answer
  • January 25, 2022

So just tried it again and it works now.  I guess that there was some kind of propogation problem with my getting the latest app.

 

 

Sometimes it senses the update is needed before Apple/Google has fully distributed the new version to their servers.  It's best to give it a few hours.


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  • Author
  • Prominent Collaborator I
  • January 26, 2022

It's been a day since I had the problems.  When I look at the Sonos app in the plat store, it is marked with version 14.0, and a last update date of Jan 18th.

When was 14.0 released?  If it was the 25th, then why isn't that date on the app description the 25th?

 


bockersjv
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  • Local Superstar
  • January 26, 2022

Maybe because it was released on the 18th to the Beta community and or Apple/Google store for their verification ?

It was public released yesterday.