Can't sync Amazon unlimited

  • 2 January 2021
  • 1 reply
  • 31 views

Cannot get Amazon to play I punch in my code email and password I get the text message I approve and then it goes back to the Sonos page where it wants me to start all over putting in my password again


This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Can you try a reboot of your router?

If that doesn’t work, I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it, or post the diagnostic number here for a Community Moderator to pick up.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the phone folks, there are more options available beyond just the diagnostic analysis.