Startomg fem days ago sonos is not able to find DR radio. Shatila is the problem?
Answered
can’t play DR radio in my sonos
Best answer by Sophus
Now It’s up and running. The name has changed from DR-Radio to DR-Lyd. I’m able to listen to P5 with all the regioner.
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The issue with DR Radio is still ongoing as the status page shows. I would just monitor that page to see when the fix has been put in place.
The status page has changed to OK, for “DR Lyd”.
But it still doesn’t work for me: “Unable to browse music - there was a problem connecting to DR Lyd”, like it has for the last couple of days.
Have tried to remove/reinstall the service within sonos, no help.
Anything else I need to retstart, to re-connect to DR Lyd ?
Might be worth trying a reboot of your router, in case they’ve changed the DNS routing, and your router is stuck with the old data.
Might be worth trying a reboot of your router, in case they’ve changed the DNS routing, and your router is stuck with the old data.
Thanks for the suggestion. But my router does not manage any dns ;-)
But I’ll try to flush my caching dns though…
Might be worth trying a reboot of your router, in case they’ve changed the DNS routing, and your router is stuck with the old data.
Thanks for the suggestion. But my router does not manage any dns ;-)
But I’ll try to flush my caching dns hough…
As expected. Even a complete flush of *all* cached dns data in my local caching name-server, did not change anything.
But thanks for the input, one more thing tried, to fix the problem.
Ys
Note that I didn’t say that your router managed DNS itself, only that it may have had old data in it. (cached)
I’d be awfully tempted at this point to submitting a system diagnostic within 10 minutes of experiencing this problem, and calling Sonos Support to discuss it. The hard data that might be in that diagnostic might go a long way in helping determine what the issue is, and unfortunately, those of us who are not Sonos employees don’t have access to those logs.
Note that I didn’t say that your router managed DNS itself, only that it may have had old data in it. (cached)
Trust me, when I tell you, that my router does not cache anything.
I’d be awfully tempted at this point to submitting a system diagnostic within 10 minutes of experiencing this problem, and calling Sonos Support to discuss it. The hard data that might be in that diagnostic might go a long way in helping determine what the issue is, and unfortunately, those of us who are not Sonos employees don’t have access to those logs.
I will do so, as it still does not function, at all. Thank you for the links. I will post a reply here, when there is news on my problem.
And my “delayed” answer is due to, that we probably live in different time-zones.
Greetings from Denmark
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I will do so, as it still does not function, at all. Thank you for the links. I will post a reply here, when there is news on my problem.
Diagnostic send to technician, via support(chat), and awaiting answer.
Most likely, there is an update in pipe-line, that isn’t available for my system yet. But a technician will clarify that…
And yes, I have an issue, and there is nothing I could have done to correct the problem.
Will keep you updated..
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I will do so, as it still does not function, at all. Thank you for the links. I will post a reply here, when there is news on my problem.
Diagnostic send to technician, via support(chat), and awaiting answer.
Most likely, there is an update in pipe-line, that isn’t available for my system yet. But a technician will clarify that…
And now (20 Sep 2022 16:02:02 CEST), it started working. Although haven’t heard from Sonos yet.
Now It’s up and running. The name has changed from DR-Radio to DR-Lyd. I’m able to listen to P5 with all the regioner.
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