Can't connect to Sonos

  • 3 January 2021
  • 6 replies
  • 76 views

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I’ve tried everything to connect. No success. Had system for years, never an issue.


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6 replies

Userlevel 5
Badge +11

Sorry, but too little information to work on! What equipment do you have, and what are you trying to connect to what? It would be easy to guess, but there are enough combinations that the guess would probably be wrong...

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I have multiple play 1 speakers and old generation and new generation play 5

what else info would help?

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Using S1 system

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I keep getting “unable to connect to Sonos product “

messages

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Sorry, but too little information to work on! What equipment do you have, and what are you trying to connect to what? It would be easy to guess, but there are enough combinations that the guess would probably be wrong...

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Userlevel 7
Badge +23

iOS/Android/PC/Mac?

Given the lack of info, I’ll take a wild guess and say this is iOS 14 and you need to enable the Local Network entitlement for the Sonos app.