Skip to main content

Hi I can’t add my sub to the room with my Sonos 5. Everything is brand new 

Have you followed these steps? https://support.sonos.com/s/article/4805?language=en_US


If I go into the room the FIVE is in adding a sub isn’t an option, only set up a stereo pair. 


Is your Sub plugged in?

Have you tried resetting your router?


Yes it’s working in a different room with my surrounds and beam


The Sub needs to be disconnected from the Beam before you connect it to your Five. 

Follow these steps to remove the Sub: https://support.sonos.com/s/article/4806?language=en_US


Thanks, so they aren’t interchangeable to rooms until removed. Are all the speakers like that. 


The Sub can only be connected to one room at a time. If you want to connect it to a different room, it would have to be removed from its current room.

In general, all Sonos speakers can only function in one particular setup at a time. For example: If you wanted your Ones to act as a stereo pair with the Sub, you would have to remove the Ones as surrounds and Sub from your Beam, then pair your Ones as a stereo pair, and then add the Sub to your pair of Ones. Your Ones cannot act as both a stereo pair and surrounds for your Beam at the same time.


Thank you so much for your help 


If I have another sub I guess that’s not an issue ?


Yes, the other option would be to purchase another Sub.