Boost

Hi Jaro! I stumbled upon your post. I don’t sprechen sie deutsch, so I’m writing in English from Sweden. Hope that’s okay?

I’m currently troubleshooting my two Boosts post S2 app update. Things are a bit confusing and conflicted with the app update, but I think I’ve got most things workynoe. Except for my Boosts!

I can “see” them via the Sonos web login, (https://login.sonos.com/) but don’t know if my systems are connected to Boost?!

I haven’t succeeded with a software update either.

Finally, I just read this morning that Boost has reached end of life, so I’m not sure if that only means no more sales… or that we’ve lost Boost support at Sonos.

My routers are in a cabinet out of site, no where near my Sonos speakers, so dragging a Ethernet cable isn’t an option. Besides, that’s the whole point with Boost.

Any Sonos staff that can comment?!

Hi there,

I'm experiencing the same issue. Since the app update on Android, my Sonos Boost is not functioning. The app detects the product and prompts an update, but when I try to update, it shows error 1002. Has the Sonos team provided any feedback on this issue?

Not functioning or not visible? Mine is functioning fine, but only visible through the web app - www.play.sonos.com

It was not working. I can see it in the app, but it prompts for a Sonos Boost update and then shows an error.

106rallye, may I ask how do you know they’re functioning? What indicates that? I’m suspecting that a speaker or Beam/Arc is providing the sonosnet service, not Boost. But I can’t confirm one way or another.