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Blown speaker on Playbar

  • February 6, 2022
  • 1 reply
  • 639 views

My Playbar seems to have blown a speaker as I hear a muffled sound for the bass.  It used to be much more crisp and powerful.    I saw another post that asked to send in diagnostic info to determine what is wrong.  What can be done about this and/or can the damaged part be replaced?

Best answer by Ken_Griffiths

The first step is to perhaps establish if there is a hardware fault. Presumably a Sonos System Diagnostic report may show that.. so follow this LINK to submit your report and make a note of its reference.

Once you have done that I would then contact/chat to Sonos Support staff via the link below and see what they say…

https://support.sonos.com/s/contact

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1 reply

Ken_Griffiths

The first step is to perhaps establish if there is a hardware fault. Presumably a Sonos System Diagnostic report may show that.. so follow this LINK to submit your report and make a note of its reference.

Once you have done that I would then contact/chat to Sonos Support staff via the link below and see what they say…

https://support.sonos.com/s/contact


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