Hello forum, my 15+ year old Beolab 8000 speakers (active/built in amps) are still excellent as is the 10+ year old Sonos Connect (1st gen) - however, since I moved the system the BeoLabs are constantly switching on/off intermittently even though the Connect is not activated, This is a new phenomenon since a year or so. I checked cables (very simple RCA type, worked for many years), moving the Connect around and also that the plugs are firmly in their sockets - any ideas are highly appreciated.
Question
Beolab 8000 and Sonos Connect (1 gen)
Is it worth generating a diagnostics report within a few minutes of an occurrence and contacting Sonos Support?
Try a couple things to see where ttheprrroblem is. Try unplugging the Connect from power and see if the spewkers still power on. Also try disconnecting the cables from the Connect sockets and see if that changes anything.
It could be a damaged cable or that they are run through an electrically noisy area.
Hmmm…something doesn’t track in your post. The Connect would not cause your Beolab speakers to switch on/off which to my understanding means they lose power.
Could you mean the speakers are dropping Sonos audio sent to them which indicates a connection and/or network issue?
Also, please verify if you can see the Connect in the app with or without the warning ⚠️ when the issue occurs.
The speakers go to idle mode until audio is detected on the inputs and then wake up. It is a fairly dumb audio detector if it is like most others and line-noise or hum can fool it into thinking something is sending audio.
It could also be the Connect outputting something, which is why I suggested removing that possibility for a test.
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