I recently had outdoor speakers installed professionally. I have the TP-Link Deco XE75 AXE4500 Mesh network. The speakers run off of a Sonos Amp. I have tried to connect the amp to the Wifi, and the person who installed the system has also tried it. Neither of us have been able to get it to work. I have even hard-wired the amp to see if that works. The tech who installed it had an Eero router, which connected immediately with no issue. Are there connectivity issues with TP-Link routers? Has anyone else had this issue or know how to fix it?
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If you have parental controls or the firewall on, turn them off to see if it will connect. If it doesn’t, temporarily connect the Amp to your router with an Ethernet cable.
Remember to re-enable your firewall.
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