Question

Alarm Failed - No Chime Either

  • 5 February 2021
  • 1 reply
  • 17 views
T

Hello, 

 

This morning my sonos alarm failed to turn on. In addition, the sonos chime didn't come on either. 

 

The alarm is setup and enabled still. It's set to use a Spotify playlist. 

 

I've submitted a diagnostic (number 301278432).

 

Could a kind support representative please take a look and see what the issue is? 

 

Many thanks 

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1 reply

Annazel S
Userlevel 5
Badge +16

Hi @Tingle.

Thanks for reaching out, let me check it for you.

Upon checking on the diagnostic I see that there’s a Sonos alarm that was set at 6:00 every weekday. Normally alarm issues can be due to interference, and this article will help you reduce wireless interference around your Sonos products.

 

Let us know how it goes and if you have any questions feel free to reach out.

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