Hi all.
I’m running an S1 system (i use a Sonos Connect to stream my turntable, and don’t really want to buy a $450 new component to do the same thing).
My partner attempted to add a Sonos Move speaker to the system and now the S1 app is stuck in
“Use Sonos S2 app” mode.
The options it gives me are “Download Sonos S2 app” which i obviously don’t want to do.
and “More options” which includes: “About My System” “Submit Support Diagnostics” “Reset App” and “Sonos Customer Care”
About My System shows all my speakers on S1 except the Move.
“Reset App” does… i dunno, just asks me to close and restart the app, but when i reopen i go back to the “Use Sonos S2 app” screen.
how do i get the Move on the S1 system, and/or how do i get my S1 app working?
no, i don’t want a split system.
the system still kinda works. e.g. home theatre works when controlled by the TV. and i can play music in rooms from Spotify. but i can’t control anything from the sonos app.
edit: it just now occurs to me i could try factory resetting the move to at least get it off the system and start over… dunno if that will work or if some state saved in the system will prevent that from getting me back to a working S1 system.