Skip to main content
Answered

sonos bridge does not work any more

  • February 18, 2017
  • 6 replies
  • 637 views

sonos bridge does not work any more
how to repair it?

Best answer by Stanley_4

Bridges are long out of warranty, you might call Sonos and discuss changing the Bridge for a Connect and asking for a discount but since that is a different product line I'd not expect much. If you replaced it with a Boost, in the same product line, you'd have a better chance.

If you want to try to revive the Bridge just swap in a new power supply, that is the usual problem.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

6 replies

CapnLes
Forum|alt.badge.img+3
  • Virtuoso
  • February 18, 2017
HI

Welcome to the Sonos Community

Check the power supply as they do die from time to time. If so you can get one from Sonos.

  • Author
  • Contributor I
  • February 18, 2017
well i did and than i found this so i think this was the way ?

Stuart_W
Forum|alt.badge.img+22
  • World-Class Superstar
  • February 20, 2017
well i did and than i found this so i think this was the way ?

You'll need to telephone Sonos. There is no way for you to repair the Bridge. Don't try either or you will lose all possible warranty

  • Lyricist I
  • November 21, 2018
I have had the bridge for a few years now.. is it still under some kind of warranty? Will you still repair them or have me just buy a new connect now, since bridges are discontinued.

Stanley_4
  • Lead Maestro
  • Answer
  • November 21, 2018
Bridges are long out of warranty, you might call Sonos and discuss changing the Bridge for a Connect and asking for a discount but since that is a different product line I'd not expect much. If you replaced it with a Boost, in the same product line, you'd have a better chance.

If you want to try to revive the Bridge just swap in a new power supply, that is the usual problem.

jgatie
  • November 21, 2018
I second the power supply. It is a known point of failure. You can buy a replacement for short money on Amazon.