I used my 30% S1 discount for a Sonos Port and used a gen 1 Play 5. Decided to return the Port, and did so. Problem is, now my Sonos system shows the Port as “offline” and the Play 5 status as “Upgraded”. Do you lose the discount after a return? I would like to get a Amp, but missing out on the discount makes it a tough s ell
Question
Returned Sonos Port but lost 30% upgrade
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+14Hi
Welcome, thank you for reaching out to Sonos Community, We appreciate your time and effort in posting your concern here in our community.
I suggest contacting the Sonos sales team not so sure if you're still qualified to get another 30%.
They can surely answer your question.
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