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Answered

Moved play 1 now can't reconnect

  • November 27, 2016
  • 4 replies
  • 588 views

Hi moved2 play 1's last night to use with a sound bar, when I've moved them back one of them won't reconnect back and the room name has disappeared just got a solid white light , how do I connect it back in?

Best answer by ratty

Factory reset just that PLAY:1 and add it back again.
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4 replies

ratty
  • 31405 replies
  • November 27, 2016
Did you remove the PLAY:1 surrounds from the PLAYBAY before you moved them? If not take them back into the room with the PLAYBAR first.

If they still think they're surrounds they could be having trouble communicating with the PLAYBAR. 5GHz wireless doesn't penetrate walls all that well.

  • Author
  • Contributor I
  • 2 replies
  • November 27, 2016
Yes discon them first and strangely one is working fine the other won't connect

ratty
  • 31405 replies
  • Answer
  • November 27, 2016
Factory reset just that PLAY:1 and add it back again.

  • Author
  • Contributor I
  • 2 replies
  • November 27, 2016
Worked a treat many thanks