Moved play 1 now can't reconnect

  • 27 November 2016
  • 4 replies

Hi moved2 play 1's last night to use with a sound bar, when I've moved them back one of them won't reconnect back and the room name has disappeared just got a solid white light , how do I connect it back in?

Best answer by ratty 27 November 2016, 20:20

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4 replies

Did you remove the PLAY:1 surrounds from the PLAYBAY before you moved them? If not take them back into the room with the PLAYBAR first.

If they still think they're surrounds they could be having trouble communicating with the PLAYBAR. 5GHz wireless doesn't penetrate walls all that well.
Yes discon them first and strangely one is working fine the other won't connect
Factory reset just that PLAY:1 and add it back again.
Worked a treat many thanks