Answered
Is Sonos expiring all Zone and Controller products?
I have been a member of the community for many years but had to re-register when I lost access to an email account. The registration page asks you to tick the Sonos products you have from a list, but does not include any Zone or controller products e.g. ZP100, ZP90, Zonebridge, CR100 etc.. Why is this? Is this an indication that Sonos is going to continue the trend it started with the CR100 and spike all of these products such that they no longer work?
I cannot think of any other explanation and it would certainly be in character to try to force earlier customers to purchase new hardware.
I cannot think of any other explanation and it would certainly be in character to try to force earlier customers to purchase new hardware.
Best answer by Ryan S
Hi,
The players listed under the "products I own" section are unrelated to any plans the company might have. It's just a list of the most common ones that people added to that field when it was a fill in the blank. I just went ahead and added the ZP100 and ZP80 as they should be listed. The 90 was renamed to the CONNECT, so it'd fall under that field. We don't have an entry for the controllers on there, either the CR100 or the CR200 (CONTROL), probably because they've been discontinued for so long. The DOCK, BRIDGE, and BOOST also aren't listed in there because they're less likely to be listed by someone.
If you'd like a hand getting your old account back, I can assist with that. You can send me a PM with the email it used to be under or the account name and I'll let you know what we can do.
View originalThe players listed under the "products I own" section are unrelated to any plans the company might have. It's just a list of the most common ones that people added to that field when it was a fill in the blank. I just went ahead and added the ZP100 and ZP80 as they should be listed. The 90 was renamed to the CONNECT, so it'd fall under that field. We don't have an entry for the controllers on there, either the CR100 or the CR200 (CONTROL), probably because they've been discontinued for so long. The DOCK, BRIDGE, and BOOST also aren't listed in there because they're less likely to be listed by someone.
If you'd like a hand getting your old account back, I can assist with that. You can send me a PM with the email it used to be under or the account name and I'll let you know what we can do.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.