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Question

Flashing green light on Connect Amp + stopped connecting.

  • August 2, 2014
  • 6 replies
  • 2802 views

Connect Amp (older model) has stopped working. Can't stay connected to network and green light is flashing on/off, despite multiple restarts. Any ideas?
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6 replies

Chris
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  • Lead Maestro
  • 17598 replies
  • August 2, 2014
I would tAke over and wire to router. Try to add again. If works then unplug and take back to proper location.

  • Author
  • Contributor I
  • 1 reply
  • August 3, 2014
Tried wiring directly to router. Same behaviour after.
Tried different power cables. Same behaviour.
Tried different socket points. Same behaviour.

This is looking increasing like a power issue internally. I've seen a few cases on this/other forums. Is this a known issue?

Ryan S
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  • Retired Sonos Staff
  • 12372 replies
  • August 6, 2014
Looks like you've already reached out via email and our support team is getting a repair setup for you, I'll go ahead and close this thread for you Dylan. Thanks for helping out Chris.

  • Lyricist I
  • 2 replies
  • December 13, 2016
I am having the exact same issue. Any thoguhts?? How can I fix this? we love our system, but it just stppped working. It doesn't connect and the green light just flashes. I have tried to reset multiple times and nothing!

Max P
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  • Sonos Employee
  • 5609 replies
  • December 29, 2016
I am having the exact same issue. Any thoguhts?? How can I fix this? we love our system, but it just stppped working. It doesn't connect and the green light just flashes. I have tried to reset multiple times and nothing!
Hi, is the system experiencing the same issue with different controllers?

  • Lyricist I
  • 2 replies
  • December 29, 2016
It doesnt even register. The green light doesn't blink all the time, just random. When I push the connect button, nothing happens. It only shows it has power when I unplug it and plug it in again. It doesn't show in any iPhone.