How can I double check that my particular Connect devices are in fact classified as "modern" and will still be supported? (After all the furore, I was surprised to see on my Sonos account that they are listed as “modern”. Is this actually the case?) Is there anywhere on the Sonos site that states definitively which build / serial numbers make the cut (other than the vague “pre vs post 2015” - I can’t remember exactly when I bought my first Connect)? Bit nail biting, this move towards obsolescence. Related question... Is this process of discontinuing support for legacy items likely to “creep” (will any devices still supported after May 2020 be subject to another later cut)? Thanks...
Best answer by jgatie
On the label, the 4 digits before the serial number are the year and month of manufacture, followed by a letter (Ex. YYMMC). If the year is after 15, you are fine. If it is 15, you need to contact Sonos. If before 15, it is definitely legacy.
As to future support, Sonos has stated they will support a device at least 5 years after they stop manufacturing the model. Typically, the support lasts longer (the original ZP units lasted from 2005 to 2020).