I'm from Russia. Lately, I've been having numerous problems updating my numerous devices (over 20 speakers). Are you blocking updates for SONOS devices from Russia? Or is this a bug on my part?
Answered
Update from Russia
Best answer by AjTrek1
This is quite possibly AI generated as Sonos doesn’t do business in Russia. Although quite possible services are being blocked. Here’s the official Sonos Support Statement link:
https://support.sonos.com/en/article/is-sonos-available-in-russia
Hope things are well there. I’ve not heard of any ‘blocking’ of updates, in any location, which I suppose could be identified by IP address.
My guess is there’s something going on on your network. What specific devices do you have, what error are you getting, which device and OS are you trying to update from?
You’re aware that this is a community forum, and not a place to communicate with Sonos Support directly, correct?
Translation to Russian from Google:
Надеюсь, у вас всё хорошо. Я не слышал о какой-либо блокировке обновлений — ни в одном регионе, который мог бы определяться по IP-адресу.
Полагаю, дело в какой-то проблеме с вашей сетью. Какие именно у вас устройства? Какую ошибку вы получаете? С какого устройства и под управлением какой ОС вы пытаетесь выполнить обновление?
Вы же понимаете, что это форум сообщества, а не канал для прямой связи со службой поддержки Sonos?
This is quite possibly AI generated as Sonos doesn’t do business in Russia. Although quite possible services are being blocked. Here’s the official Sonos Support Statement link:
https://support.sonos.com/en/article/is-sonos-available-in-russia
Not Sonos but other services I use that are hosted in Russia are showing connection issues, worse than a few months earlier.
Interesting. I’m afraid that hadn’t impinged on me. Thanks for the link.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.