My private saved/built Sonos playlist does not play my saved songs from Amazon Music. I can go into Amazon music in the Sonos app and play all the same songs that are grayed out in my private Sonos playlist. My personal playlist with Amazon Music songs is the problem. I’m been working with Sonos Help Customer experience for the last week. They seems to be stumped. I’ve removed, reset Amazon Music, refreshed network, etc.
Recreate a version of the bad Playlist by adding the tracks from the old list that won't play to a new Playlist, just a few to test.
If the new list works and the old one doesn't Amazon likely changed the link to the tracks that was stored in the old Playlist. Don't do many lists myself but I see this on my Amazon Music Station list quite often.
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