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Question

Security / Account security

  • September 29, 2026
  • 7 replies
  • 42 views

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Are there any plans for increasing account security and adding mfa to authentication?

7 replies

Airgetlam
  • September 29, 2026

Why do you need Multi Factor Authorization to log in to your Sonos account? What data is being stored that you need to ‘protect’? 
 

For that matter, the only time you really need to ‘log in’ is when adding streaming choices, most playback is done with out logging in. 


User117655
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  • Prodigy II
  • September 29, 2026

Why do you need Multi Factor Authorization to log in to your Sonos account? What data is being stored that you need to ‘protect’? 
 

For that matter, the only time you really need to ‘log in’ is when adding streaming choices, most playback is done with out logging in. 

I don't think it is at all unreasonable to expect tighter account security in this day and age. Regardless of the depth of data held. There is also the security of many potential automation integrations to consider.

I for one would welcome 2fa/mfa on the Sonos account(s)... +1 here ​@Paladin 👍


Stanley_4
  • Grand Maestro
  • September 29, 2026

Which account, store, forum, play or all three?

I could see it being an option for the store, since I don't store credit card info it would only be an aggravation for me.

For the forum it would really cut back my posting as I post from multiple devices and rarely have my phone handy to authenticate. 

The web app is frustrating enough as it doesn't remember logins, making it worse would be bad.

 

Edit, forgot the App, don't want the aggravation there either.


melvimbe
  • September 29, 2026

One issue with MFA, at least when access the web version or if it’s required for app control, is you could have multiple users, but only one user account.  I don’t think people want spouse kids pinging them to provide the 5 digit code every time they want to play music.  (My ‘kids’ already do this with Netflix).

If we are only talking about administration stuff, ok, but I mostly don’t care.


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  • Author
  • Contributor I
  • September 29, 2026

All my devices are stored in my account, which contains data that I do not want to be accessible to bad actors. They can potentially get control over my devices and use the built in microphones on some devices to listen. If that is not enough then accessing my account, people can get access to use the upgrade device program to get rebates and disable my devices.

Security is a major concern, especially on these types of devices.


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  • Author
  • Contributor I
  • September 29, 2026

One issue with MFA, at least when access the web version or if it’s required for app control, is you could have multiple users, but only one user account.  I don’t think people want spouse kids pinging them to provide the 5 digit code every time they want to play music.  (My ‘kids’ already do this with Netflix).

If we are only talking about administration stuff, ok, but I mostly don’t care.

It doesn’t have to be a forced option, just available to us that want the extra security.


Forum|alt.badge.img
  • Author
  • Contributor I
  • September 29, 2026

Which account, store, forum, play or all three?

I could see it being an option for the store, since I don't store credit card info it would only be an aggravation for me.

For the forum it would really cut back my posting as I post from multiple devices and rarely have my phone handy to authenticate. 

The web app is frustrating enough as it doesn't remember logins, making it worse would be bad.

 

Edit, forgot the App, don't want the aggravation there either.

All accounts should have this option, but it should be an option not forced.