Sonos stops after playing one song from Amazon Music

True. Seems even the beta feedback page is a beta. :-;

I had exactly the same issues, and contacted SONOS support, The diagnostics showed some anomalies with my ethernet connection. I played around with it, and my Alexa functionality is now nearly perfect.

Basically, I had a wired ethernet connection into my Player speaker from my router, I also had an ethernet cable running OUT of the Playbar into my Sky TV box - I was effectively using the Playbar as a hub. I unplugged the OUT cable so my Sky box wasn't using the ethernet run through he Playbar. Instantly, all was working with Alexa and Sonos (except my bedroom Play 1, which worked fine after a power down cycle). When I plugged the Sky box back into the ethernet on the Playbar, there was no detrimental effect on the Alexa/Sonos functionality.

Very happy camper now. Hope this might help some of the others.

Any updates on this issue?

Any updates on this issue?

Did you submit a diagnostic and raise a beta support ticket?

It seems that some of the problems are related to people's network set-up. I won't have my permanent network set-up until Friday so I've not followed up my ticket yet.

I have exactly the same problem the echo dot works fine on its own but when I play it via the sonos - one song and it stops - can't increase volume, Lower volume or pause/ stop - really is bugging me as I have researched everything and tried everything including messaging sonsos and posting on this forum.. please help I won't give up until I get it sorted - by the way I have two sonos one in kitchen and one in bedroom and bought two echo dots for each sonos..thanks :?

I have exactly the same problem the echo dot works fine on its own but when I play it via the sonos - one song and it stops - can't increase volume, Lower volume or pause/ stop - really is bugging me as I have researched everything and tried everything including messaging sonsos and posting on this forum.. please help I won't give up until I get it sorted - by the way I have two sonos one in kitchen and one in bedroom and bought two echo dots for each sonos..thanks :?
Haven't story got back to you about your ticket?

Hey guys, there are some really great Alexa and Sonos troubleshooting steps to start with here. I recommend disabling the Alexa skill for Sonos and re-enabling it. Then tell Alexa to discover devices. If you keep having trouble, it'd probably be best to give us a call on our support line.

I have tried all suggestions. But still no joy. I have amazon unlimited via my prime account but stupidly i registered again and was charged £7.99..!!!! you would think amazon wouldnt allow this to happen.. so best case scenario both dots are going back in the boxes and a refund is the best option.:@ i have wasted so much time on this issue.

From a different thread, here's something that worked for another user.
Here is an update on how I was able to find a work-around:
1. forget all Sonos devices in the Alexa App.
2. Disable the Sonos Skill in the Alexa App.
3. Re-enable the Sonos Skill in the Alexa App.
4. Power Off then on Echo Dot
5. Power Off then on the Sonos speakers

Now I can both start and stop music in the living room, as well as advance tracks. The music does not stop after a single song.

Hopefully these steps will help someone else. The key here is that simply disabling and re-enabling the skill is not sufficient. Devices must actually be powered off to solve the issue.

this fixed my issue on the new One. Thanks!!

Ryan I did this already prior to posting my comments - still no joy!!