Sonos One not playing TuneIn Radio

Hi Try following these steps I suggested in a previous post:

https://en.community.sonos.com/amazon-alexa-and-sonos-229102/sonos-one-not-responding-to-alexa-comands-6793239
Thanks, but I had to go through these steps 4 times with my 3 Sonos Ones to get them to work at all in the first place. I really haven't the time to jump through these hoops again, and I doubt if it would make any difference.

Mine are all working great if you follow these steps.

Mine are all working great if you follow these steps.
OK, I suppose it's worth a final try. Might also finally convince them I'm in UK and not Seattle.

Might be worth unplugging 2 of your play 1's and getting one to work first. 🙂 One final thing to check; are you using the same email address for Sonos and Amazon accounts?

Might be worth unplugging 2 of your play 1's and getting one to work first. 🙂 One final thing to check; are you using the same email address for Sonos and Amazon accounts?
I tried it again, setting up one of the Sonos Ones and then the other two (which are in a stereo pair). Unfortunately, no difference. Still takes more than 20 seconds for Radio 2 or 4 to play - in some cases it takes so long I have to ask several times after waiting for more than 40 seconds. And they still think I'm in Seattle. I've got a ticket with Sonos support on the latter and they want me to phone, so will try that, but I'm not hopeful they can do anything else.

That's weird 😞

Exactly the same problem. Works with Spotify but not via Alexa yet (when?). Alexa confirms instruction for raisin stations and after 20-40 secs will connect on some occasions but usually then cuts out after 1-2 minutes. I’m reluctant to buy a second Sonos One until this is sorte. I”ll try the earlier suggested actions.

I'm struggling with the same issue right now. I'll try the above hints and report back if it's works or not.

Hi Try following these steps I suggested in a previous post:

https://en.community.sonos.com/amazon-alexa-and-sonos-229102/sonos-one-not-responding-to-alexa-comands-6793239

The issue is back after sonos app and firmware update.

Hi tunafanatic

The default position when this happens is to disable the Sonos skill and then re-Enable again from within the Alexa app>Skills - Can you retest after you've done that? (I had this issue every time an update was sent out in the Private beta but since general release it's not re-occurred.) Might be worth submitting a diag as well.