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Sonos One Alexa sports update

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When I ask Alexa (on the Sonos One only) for sports update, it replies "here's your sports update" then just stops. Never give any information like my echo dots do. Anyone else see this?

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Keith NAnswer

Sonos Staff

Understood. I tested this out in our lab here and it seems to be working on our side. If you do not mind, please give our support technicians a call so we can have a closer look at what is going on. Our contact information can be found here. We appreciate your patience.

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aribraun

Lyricist I

After updating Sonos One to 8.2.3 today New Flash works but Sports update still does NOT work.

Ryan, any ETA on this?

Also. Would love to get Apple Music working. With voice on Sonos One (but I know that’s Ian more complicated).

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whsbussAuthor

Trending Lyricist I

After updating Sonos One to 8.2.3 today New Flash works but Sports update still does NOT work.

Ryan, any ETA on this?

Also. Would love to get Apple Music working. With voice on Sonos One (but I know that’s Ian more complicated).

Not here. Flash Briefing does not work with the\is update.

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Master T

Prodigy I

I'm curious what specific skills you're using for your Flash Briefing, as it has been working well for me since Sonos announced a few weeks back that it had been fixed. Sonos has acknowledged that there is an issue with certain audio skills (including Sports Update, BBC, Amazon Storytime, etc) that they are working to resolve, and I'm guessing that perhaps your specific skills are affected. Unfortunately, there is no ETA as yet that I've seen on a resolution.

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whsbussAuthor

Trending Lyricist I

Alexa, what's my flash briefing (same as I do for my echo dots) - I have Fox Sports, Fox Business and Weather setup

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Master T

Prodigy I

I tried Fox Sports & Fox Business on my Sonos. They started, stopped, restarted, then quit altogether. Very strange.

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Ryan S

Retired Sonos Staff

We're working with the Alexa team on the Sports Briefing, no ETA to share today, but as soon as it's ready to go we'll make sure to let everyone know. Stay tuned!

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whsbussAuthor

Trending Lyricist I

I tried Fox Sports & Fox Business on my Sonos. They started, stopped, restarted, then quit altogether. Very strange.

Yes strange. Is other news/sports/business services working in flash briefing? Twitter Sonos support had me do some testing but it still didn't work. They have a ticket but good luck getting support to answer

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whsbussAuthor

Trending Lyricist I

UPDATE: since the sports update is not streamed from Alexa (in a file) this is not yet supported per Sonos Support

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Simonravel

Lyricist II

UPDATE: since the sports update is not streamed from Alexa (in a file) this is not yet supported per Sonos Support

You mean that streaming an url isn't supported, but a single file would work?

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