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Trending Lyricist I
Nov 29, 2017 6:36 PM UTC
Answered

Sonos One Alexa sports update

When I ask Alexa (on the Sonos One only) for sports update, it replies "here's your sports update" then just stops. Never give any information like my echo dots do. Anyone else see this?
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Keith N
Keith NAnswer
Sonos Staff
Nov 29, 2017 7:30 PM UTC
Understood. I tested this out in our lab here and it seems to be working on our side. If you do not mind, please give our support technicians a call so we can have a closer look at what is going on. Our contact information can be found here. We appreciate your patience.

25 replies

Lyricist II
Jan 2, 2018 1:46 PM UTC
Sports update worked for me this morning!
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whsbussAuthor
Trending Lyricist I
Jan 2, 2018 2:09 PM UTC
Sports update worked for me this morning!

Confirmed!!
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Master T
Prodigy I
Jan 2, 2018 3:31 PM UTC
Here as well!
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Ryan S
Retired Sonos Staff
Jan 3, 2018 7:23 PM UTC
Sports update worked for me this morning!

Confirmed!!


Officially confirmed as well :)

We wanted to make sure the final bow was on it before letting you all know, but as of yesterday, you can get your Sports Update on the Sonos One.
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Master T
Prodigy I
Jan 3, 2018 7:37 PM UTC
The only problem I'm experiencing is that the volume of the update itself, as opposed to Alexa's normal volume, is so low that I really have to "lean in" to hear the actual update. I suspect this may be an Amazon issue as I've noticed this on the Echo in the past, but for some reason it seems much more prominent on the Sonos One. (I just tried it on both again to compare and confirm). But either way, it's still progress!! :D

Thx.
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