Disable Sonos One Alexa from playing a sound when I say "Alexa"

Please add the option to turn off the tone.

OMG yes please make this happen. I just added the 2 for $349 Sonos One bundle to my home to complement my Playbar but I will be keeping Alexa mics muted until I can disable the chime. Like echo on a stadium loudspeaker, it’s disruptive to the person speaking. Just flash the LED if you insist on a cue (though that should also be user configurable). It’s easy to tell when Alexa doesn’t hear me...because nothing happens!

Add me as another voice wanting this stupid wake sound removing.

Have just deployed two play ones into the house and the wake tone is awful. It interrupt commands when you don't pause after saying the wake word and spoils the whole alexa experience.

Looking at how easily this could be fixed, and how long it's been going on for, I would agree with others that Sonos has no intention of changing this behaviour.

I was intent on using my existing 1's to form stereo pairs and more zones and replacing them with the new "ones" to expand Alexa control zones, but I certainly won't be doing that if this stupid wake sound persists. I'll buy more echo dots instead and second hand 1's off eBay.

The Sonos One wake sound is the same one employed by Amazon's Echo devices, the only difference being that on those devices it is turned off by default. Of course, the fact that Sonos didn't choose the wake sound doesn't make it any less clunky or annoying, and like a great many others I am eager to have the option to disable this feature.

As to "how easily this could be fixed," that may well depend on Amazon, not Sonos. Amazon has very strict licensing agreements in effect for any device and/or application that uses Alexa technology. It has already been noted (see link below) that those agreements limit such things as only having "Alexa" as the wake word. Thus it wouldn't surprise me to learn that Amazon also mandates use of a wake sound if and/or when other notifications (such as a light) are deemed insufficiently prominent to notify users that Alexa is listening.

With that said, Sonos seems well aware that having the ability to disable the wake sound is perhaps the single most common request by Sonos One users, and it seems unlikely to me that Sonos "have no intention" of finding a solution that will satisfy both users and the Amazon Gods. For now, we can only keep asking .... :D

https://en.community.sonos.com/amazon-alexa-and-sonos-229102/sonos-one-alternate-alexa-wake-word-change-6797113/index1.html#post16187737

Mmh. "how easily this could be fixed," that may well depend on Amazon, not Sonos.

I've asked already similar: "... is something blocking you to fix it?" Honestly, if this is the case, Sonos should communicate this. Due to the fact that they say literally almost nothing, Sonos angers us former loyal customers.

@Ryan S said, he's giving our complaints to the Sonos team. I believe him. But waiting too long for a solution makes long term loyal customers returning their products if possible and starting to advice against Sonos.

For sure: Sonos can not want this!

This thread is getting longer every day. Customers are signing up here just to file their disappointment...
Sonos: Are you listening?

I've asked already similar: "... is something blocking you to fix it?" Honestly, if this is the case, Sonos should communicate this.

No argument here.

The initiation noise on Sonos One ruins the Alexa experience. Echo is much better experience. #cutitoff

Yes, this is terrible. I expected the same experience as the Echo.

Adding to the chorus. Allow us to disable the sound.

Also - Sonos is playing the sound from the TV. Look at the waveform from the TV and stop responding on the One when the TV says something that sounds even a tiny bit like 'Alexa' - which is then compounded by the fact that Sonos plays the Alexa prompt and dims the TV volume. Doubly annoying.

I just simply cannot believe you all did this! How absolutely terrible and antiquated feature! I am actually going to return this device to Best Buy and go back to a PLAY:1 and echo dot combo which I wanted to clean up with this new and great device. FAIL!