Disable Sonos One Alexa from playing a sound when I say "Alexa"

+1. Also the ability to fix the volume of her voice. I don't like her yelling at me if I ask a command while jamming out to music.

Just adding a voice saying I wont but the Sonos Ones until this is changed.

Created an account so I could raise my hand here also. I do not like the tone at all. It makes me feel like I have to pause a second after saying Alexa. Annoying that it’s so much more fluid with the echo.

Please add a disable chime option. Not only is it annoying, it gets in the way of the mics hearing the rest of the command. I never pause between speaking the wake word and the command when talking to echo or ghome devices. A "listening" chime isn't the standard for these devices, I don't see why it should be different on Sonos.

Also, it actually sounds like the chime that an echo makes when it fails to execute a command, so the instinctive reaction is that it's indicating failure.

Just wanted to add another post agreeing with the OP. Would be lovely to have the option to disable the chime. It feels like my Sonos One is interrupting me while I try to talk to it.

Great product but please, please give us an option to get rid of the sound!

@Ryan S:
You're getting one or two complaints per day asking for an option to disable the silly chime and to lower the Alexa volume. But: You (Sonos) has fallen silent on this. Why?

Is it to complicated for Sonos to do such a change on the firmware. Not really - right?
Is there something blocking you on just implementing that so-much requested option to satify our needs here?

My Sonos One is currently powered off. It's useless for the intended use case here: Chime is annoying - Alexa is way to loud.
Very disappointing.

Please give us some statement on this topic. Is there something happening behind the scenes?

Thanks for sharing everyone! @curlyel, there isn't currently a change in status for the request that I can share. There's a lot that the team is working on but I can't speak to the tone specifically right now. We do make sure that the team knows how many people are asking for what features so they know which ones are the highest in demand.

I'll be sure to let you know when I hear anything new that can be shared.

Hi @Ryan S

I'm going to back up some of the other comments, this desperately needs a fix soon and I can see it has been an issue for some time.

I'm using my Sonos one in spite of the tone but frankly, had I known about it, I would have delayed my purchase. It really is that annoying!

And agree, separate volume control between Alexa and music is a must.

Thanks in advance

Just signed up to add my complaint. We don’t use Alexa much anymore because of this annoyance. I’m thinking of switching the Echo back. Did anyone use this in testing at Sonos? The first time anyone uses my speaker they don’t complete their question because it interrupts them. Even when you know it’s coming it’s distracting.

And her voice is way too loud. C’mon Sonos