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Contributor I
October 24, 2017
Answered

Disable Sonos One Alexa from playing a sound when I say "Alexa"

  • October 24, 2017
  • 313 replies
  • 36112 views
I just set up a Sonos One with Alexa and the sound is noticeably better than the Amazon Echo. On the Sonos One though, each and every time I call "Alexa" it plays some kind of acknowledgement tone. When I call my Echo or Dot, thankfully there is no such tone. Is there anyway to disable it?
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Best answer by Ryan S
Hi everyone, starting today with Sonos 10.0, you can go into the Sonos room settings in the Sonos app, and turn off the wake sound for Alexa on Sonos One and Sonos Beam speakers.

313 replies

Trending Lyricist I
December 30, 2017
Another one that get my vote
Lyricist III
December 31, 2017
Ditto, really need this please, we have the Sonos one in the bedroom and voice control is really useful but we have a baby in with us and it disturbs him!
Lyricist III
December 31, 2017
Ryan, it's been a month since you took this request to your team - what is the latest? I've just hooked up my new Sonos system and find this "feature" so annoying that I'm wondering whether to return my Ones or wait for a fix?
There isn't a status change on this one at this time. I can't say one way or the other if it'll happen, but I'll make sure to keep asking for you all. If there's any word to share I'll let you know.


Is there any issue tracker or similar where we can subscribe for updates? or any way to get notified when it's possible? I really want this facility, I chose to get a sonos with Alexa built in to have a single device, but partly wishing I'd bought an echo dot and then a play:1 speaker separately as I'd have been able to do this 😞
Lyricist I
December 31, 2017
Absolutely agree. It’s most annoying when it mistakenly hears the wake word (often with three screaming young children) and you aren’t even trying to speak to it. My wife thinks it just randomly beeps and it must be broken. Option to change please.
TheRocksta
Lyricist III
January 1, 2018
This really needs to be disabled. The tone is so loud it makes me think twice about using voice control. It’s actually laughable.
Lyricist I
January 2, 2018
I was gifted a Sonos One in addition to an Echo already own. After being told the Sonos One would be a superior listening experience to the Echo, I had great hopes. The listening experience is superior until I make a request of Alexa at which point my music experience is interrupted with the activation tone. I was sure no manufacturer would make a speaker with software requiring a noise be interjected into the listening experience without an option to disable the tone, obviously I must be at fault for not finding the correct toggle. My search led me here.

Please create an option to disable the noisy tone. If, for some reason, I need a visual indicator, the One has lights on top. It really doesn’t need the audio redundancy.
Trending Lyricist I
January 2, 2018
Yes please, give us the option. I have had a one since day one but damn lately it’s becoming irritating!!!
Ryan S
Retired Sonos Staff
January 3, 2018

Is there any issue tracker or similar where we can subscribe for updates? or any way to get notified when it's possible? I really want this facility, I chose to get a sonos with Alexa built in to have a single device, but partly wishing I'd bought an echo dot and then a play:1 speaker separately as I'd have been able to do this :(


There isn't an issue tracker, but if this becomes an option I'll make sure to post in this thread to let everyone know. You can subscribe to this thread for notification.
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
Trending Lyricist I
January 3, 2018
On a similar vein (which is mentioned elsewhere, too), the Alexa voice screams at you when the volume is up. The volume of the voice is completely unnecessary.
Lyricist I
January 7, 2018
Agree to remove the tone. Makes the Alexa feature less efficient when you have to pause your command for the tone. This was not broke and did not need to be fixed.