Disable Sonos One Alexa from playing a sound when I say "Alexa"

Unbelievable. 5 months.... unbelievable

* 30 years later *

Hey guys any updates on this suggestion that a huge amount of people wanted to happen to sonos one?

You're actually not far off there (in electronics/app terms, where most updates from other vendors come in days). I just posted this elsewhere, but it may help you to be aware too.. Sonos works very slowly. What would take other apps a week to push out an update takes many months, and there are rarely if ever any status updates. I don't know if they just have very small teams or it's due to having to do a lot of hardware testing, but I've learned to just check the forum when a new software update comes out. Don't check more than once a month. In the end, they usually create a good result, so I am begrudgingly patient.

Just an example. Casting directly from the Spotify app works awesome now. But it took maybe 2 years for it to be released from when Spotify put out the capability. Definitely more than 1.

The One will probably be even worse in this respect since Sonos isn't in control of the smart aspect; Amazon is.

I'm extremely impatient, but all I can say is be patient. There isn't really a better ecosystem out there if you value sound quality.

What i'm disappointed is that there is literally 0 communications between sonos developers and users. i've been reading these forums all day and when it comes to missing features or new suggestions all that the users get is something like "the team is already informed" or "We will make sure that the team is informed" and that's just it. no progress reports. no indications that whether they're working on mentioned feature/bugs or if they are facing with an issue or limitation that they're trying to go around with.
compare this to something like spotify developer blog or something similar and you'll see what i mean. zero communications.

Wow, SONOS - this is pretty appalling! 6 months later and still no fix for such a simple, and widely complained about issue? I have SONOS speakers throughout my house and love them, but this initial experience with the One is terrible.

The Alexa feedback tone on the Sonos One completely ruins the fluidity of the Alexa experience (coming from an existing Echo Dot ecosystem). It is completely unnecessary, and needs a toggle option.

Same with independent controls for Alexa’s voice, it’s a bit absurd these features were not included, as it seems the speaker has not been tested in actual day to day use.

Ryan could you actually confirm whether or not this feature will EVER be released? At this stage, it seems possible that it will not be. If that is so, please stop leading us all along, as I will be returning this Sonos One unit asap for an Echo product.

I believe it is time to start a petition to disable the chime or create a toggle. I want to love my Sonos one, BUT I don't. My guess is that the rewrite of the code is so difficult for them thus costly, so they just don't want to do it.

I believe it is time to start a petition to disable the chime or create a toggle. I want to love my Sonos one, BUT I don't. My guess is that the rewrite of the code is so difficult for them thus costly, so they just don't want to do it.

As has been repeatedly pointed out here, Sonos must conform to Amazon's requirements in it's implementation of Alexa on the Sonos One. One of those requirements is that any Alexa-enabled devices must provide the user with an adequate notification whenever is Alexa is listening for security purposes. The Sonos One currently uses the same tone as Amazon's own Echo devices, although that sound is disabled by default on those devices as they instead rely upon the notification provided by the light ring. Whether the tiny light on top of the of the Sonos One provides an equally acceptable notification in Amazon's view is an open question.

My point is that while I fully agree with you on the need for a toggle, I seriously doubt that the delay in implementing one has anything to do with it being difficult or costly for Sonos to do. Feel free to start a petition if you wish, but I think Sonos is very aware of the widespread popularity of this request and will hopefully find a solution.

I believe it is time to start a petition to disable the chime or create a toggle. I want to love my Sonos one, BUT I don't. My guess is that the rewrite of the code is so difficult for them thus costly, so they just don't want to do it.

As has been repeatedly pointed out here, Sonos must conform to Amazon's requirements in it's implementation of Alexa on the Sonos One. One of those requirements is that any Alexa-enabled devices must provide the user with an adequate notification whenever is Alexa is listening for security purposes. The Sonos One currently uses the same tone as Amazon's own Echo devices, although that sound is disabled by default on those devices as they instead rely upon the notification provided by the light ring. Whether the tiny light on top of the of the Sonos One provides an equally acceptable notification in Amazon's view is an open question.

My point is that while I fully agree with you on the need for a toggle, I seriously doubt that the delay in implementing one has anything to do with it being difficult or costly for Sonos to do. Feel free to start a petition if you wish, but I think Sonos is very aware of the widespread popularity of this request and will hopefully find a solution.All very true.

If this is an Amazon requirement not much Sonos can do. It is unlikely to be that expensive to provide a toggle option. But Sonos have a long standing stance of not telling their Customers anything in advance, so we will not know what if anything they are doing about this issue until it is fixed (or not).

By all means start a petition but the is no evidence that Sonos take any more (or less) notice of a petition than they do of topics raised here. However, get a few hundred thousand to sign it and things could be different 😉 .

Its this attitude and slack response to issues like this that will kill sonos. Look at the announce feature, doesnt work on sonos one. The acknowlegement tone which in rooms that have echos causes misheard instructuons.

The latest audio quality from amazons own devices is getting on par with sonos, and unless sonos actually start fixing these issues then people wil simply start to migrate their estate to amazon hardware to ensure they get all the functionality. Ive stopped purchasing any more sonos products and new hardware for rooms will be amazon from now on.

The inability to implement this feature is surprising and frustrating but the lack of clear communication from Sonos re this matter is appalling. It shouldn't be difficult, for a company of this caliber, to follow up and clarify an issue like this in this forum. I'm assuming then that they don't care much about our views. Let's see if we care about Sonos next time we have the need to buy a speaker.

The inability to implement this feature is surprising and frustrating but the lack of clear communication from Sonos re this matter is appalling. It shouldn't be difficult, for a company of this caliber, to follow up and clarify an issue like this in this forum. I'm assuming then that they don't care much about our views. Let's see if we care about Sonos next time we have the need to buy a speaker.

It is quite possible that you are not hearing anything because this is an Amazon requirement and Sonos would be understandably reluctant to blame its partner, Amazon. No sane business throws their working partner under the bus.

The inability to implement this feature is surprising and frustrating but the lack of clear communication from Sonos re this matter is appalling. It shouldn't be difficult, for a company of this caliber, to follow up and clarify an issue like this in this forum. I'm assuming then that they don't care much about our views. Let's see if we care about Sonos next time we have the need to buy a speaker.

It is quite possible that you are not hearing anything because this is an Amazon requirement and Sonos would be understandably reluctant to blame its partner, Amazon. No sane business throws their working partner under the bus.
All agreed, but it it does not explain the Sonos marketing blub that seems to have over promised and under delivered on Alexa functionality.

This has the potential to alienate the very market segment Sonos now wish to woo. As "andreslopez" said:- "It shouldn't be difficult, for a company of this caliber, to follow up and clarify an issue like this ..." Perhaps not in this forum but a press release or amended marketing info and POS could be more appropriate?

Gee, it seems unusual that people who have vowed to never buy another Sonos product and never update again are this interested in Sonos' future feature set and market share. :8