Skip to main content
Rivals United
Contributor I
October 24, 2017
Answered

Disable Sonos One Alexa from playing a sound when I say "Alexa"

  • October 24, 2017
  • 313 replies
  • 36112 views
I just set up a Sonos One with Alexa and the sound is noticeably better than the Amazon Echo. On the Sonos One though, each and every time I call "Alexa" it plays some kind of acknowledgement tone. When I call my Echo or Dot, thankfully there is no such tone. Is there anyway to disable it?
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    Best answer by Ryan S
    Hi everyone, starting today with Sonos 10.0, you can go into the Sonos room settings in the Sonos app, and turn off the wake sound for Alexa on Sonos One and Sonos Beam speakers.

    313 replies

    Show previous replies
    Ropeskin
    Lyricist I
    April 1, 2018
    Totally agree with this, the sound is offputting when you’re thinking how to frame a question and also hinders Alexa
      Zylog
      Lyricist I
      April 1, 2018
      I fully agree with the comments regarding the response tone. It is most annoying, for all the reasons given by the responders to this topic. As my pair of Sonos one’s are placed high in the room, I am unable to see any of the LED’s on top. An option to switch the tone off would be fine but, in my case a modified tone, shorter, quieter, with attenuated lower frequencies, would be just fine. Tried a HomePod but, came back to two Sonos ones.
        asinsh
        Avid Contributor I
        April 7, 2018
        I strongly agree. I really want to turn off the acknowledgement tone!
          mrjamesm
          Lyricist I
          April 11, 2018
          Just bought the play one and that tone is immediately annoying enough for me to search on how to disable it. Please can we have an update Sonos?
            cameraman
            Lyricist I
            April 23, 2018
            Adding my name also to either change or mute/disable the incredibly annoying response chime. Hard to believe that the finished product went out like this!
              abaycroft
              Lyricist II
              April 24, 2018
              Since the Sonos One doesn't have the light ring that you might find on the Echo Dot, the tone was enabled so that you know when the Sonos One heard you and when it's communicating with the cloud. There isn't a way to turn that off, but I'll pass on your request to the team for you.

              Thanks for reaching out!

              Please Please Please - give us a way to bring an end to the request sound ... there is absolutely no need for this - AND tell me how to disable Alexa altogether (I'll go back to using a dot for Alexa functions - Sonos One can be a speaker-only until you offer a fix). Honestly - - I've gone all-in with Alexa - but I CANNOT recommend the Sonos One until the user has control over this nuisance
                Apadana
                Trending Lyricist I
                April 25, 2018
                Unbelievable. 5 months.... unbelievable

                * 30 years later *

                Hey guys any updates on this suggestion that a huge amount of people wanted to happen to sonos one?
                Sonos One (2) stereo pared
                  mrwuffles
                  Lyricist III
                  April 27, 2018
                  Unbelievable. 5 months.... unbelievable

                  * 30 years later *

                  Hey guys any updates on this suggestion that a huge amount of people wanted to happen to sonos one?

                  You're actually not far off there (in electronics/app terms, where most updates from other vendors come in days). I just posted this elsewhere, but it may help you to be aware too.. Sonos works very slowly. What would take other apps a week to push out an update takes many months, and there are rarely if ever any status updates. I don't know if they just have very small teams or it's due to having to do a lot of hardware testing, but I've learned to just check the forum when a new software update comes out. Don't check more than once a month. In the end, they usually create a good result, so I am begrudgingly patient.

                  Just an example. Casting directly from the Spotify app works awesome now. But it took maybe 2 years for it to be released from when Spotify put out the capability. Definitely more than 1.

                  The One will probably be even worse in this respect since Sonos isn't in control of the smart aspect; Amazon is.

                  I'm extremely impatient, but all I can say is be patient. There isn't really a better ecosystem out there if you value sound quality.
                    Kenneth_14
                    Renowned Enthusiast I
                    April 27, 2018
                    Interestingly, (well it seemed that way to me), those of us using an echo dot can already choose whether or not to have it make a sound after she hears her name and /or after you've finished speaking.
                      mrwuffles
                      Lyricist III
                      April 28, 2018
                      Interestingly, (well it seemed that way to me), those of us using an echo dot can already choose whether or not to have it make a sound after she hears her name and /or after you've finished speaking.

                      Yeah, same with Echo. But it's yet another Alexa capability missing from One.
                        Show more replies
                        Terms & ConditionsAccessibility statement