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Contributor I
October 24, 2017
Answered

Disable Sonos One Alexa from playing a sound when I say "Alexa"

  • October 24, 2017
  • 313 replies
  • 36112 views
I just set up a Sonos One with Alexa and the sound is noticeably better than the Amazon Echo. On the Sonos One though, each and every time I call "Alexa" it plays some kind of acknowledgement tone. When I call my Echo or Dot, thankfully there is no such tone. Is there anyway to disable it?
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Best answer by Ryan S
Hi everyone, starting today with Sonos 10.0, you can go into the Sonos room settings in the Sonos app, and turn off the wake sound for Alexa on Sonos One and Sonos Beam speakers.

313 replies

Lyricist II
March 24, 2018
Seriously.... WTF SONOS
Lyricist II
March 24, 2018
There is now a "Brief Mode" available that limits Alexa's response to commands to an innocuous chime, which varies slightly for command success or failure. If Amazon won't allow Sonos to remove the wake-up sound, at least they could allow it to be something similarly less loud, clunky and intrusive.

we do not know if Amazon limits Sonos here.

All we now is there is a stupid sound that needs to be removed ASAP

Like others said..... i still have 25 days to return the ONE to Bestbuy Will do so...and keep my 49$ DOT
Lyricist III
March 24, 2018
This topic is 4 month old ,still no help from Sonos 😕 . I like Sonos sound , I was on the edge to order one more unit , but since Alexa integration is half baked i think i will stick with Bose -Echo bluetooth option.
Chris
Lead Maestro
March 24, 2018
There have been no alexa updates yet since the initial roll out. I would assume at some point we are going to get an update to the alexa integration that will have a lot of changes (hopefully the ability to disable the tone being one of them).

I assume the way the partnership is with Amazon they can't just role out changes week to week.
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
Master T
Prodigy I
March 24, 2018
we do not know if Amazon limits Sonos here.

Not entirely true. We do know that Amazon requires Alexa-enabled devices to provide notification when Alexa is listening. What we do not know, is what Amazon considers an adequate level or form of notification. It is also clear that the partnership between Sonos (and other manufacturers of Alexa-enabled devices) is not an equal one, with Amazon dictating what Sonos can and cannot do with Alexa. For example, up until recently, Amazon required that all Alexa-enabled devices only use "Alexa" as a wake word, just an example of how determined Amazon is to control its brand.

The wake-up sound on the Sonos One is the same one that Amazon uses on it's own Echo Devices, except that the sound on those devices is disabled by default. All any of us are asking is to have the same option on the Sonos One, because we all agree that the current sound is annoying, clunky and overkill for its intended purpose. (BTW, my previous comment notwithstanding, I doubt Sonos could use a different sound if it wanted to do so.)

Along the lines of what Chris has said, the way the partnership is with Amazon, Sonos can't make quick, unilateral changes. I'm optimistic enough to think a change to the wake sound is coming, but I don't know that it will happen as quickly as any of us would like.
Lyricist II
March 27, 2018
Ever since the follow-up feature was added, the Sonos continues to beep after you give a command and it's listening for a follow-up. And the worst thing? The follow-up feature was automatically turned on and there's no way to turn it off for the Sonos! ARGH!!!!!!!
Master T
Prodigy I
March 27, 2018
Follow-Up mode can be disabled for any individual device in the Alexa app under Settings. As there are two entries for each Sonos One, be sure to choose the Alexa device, not the speaker.
Lyricist II
March 27, 2018
I looked under every single entry on the app and none of them had the option except for my Dots. But I was able to see the option when I went to the website. There are different options available on the website than on the app. But regardless, I was able to turn it off online. Thank God I will stop hearing those incessant beeps.
Master T
Prodigy I
March 27, 2018
Interesting. The option is definitely there in my app (on Android). Either way, I'm sure it's a relief have that turned off.
Lyricist II
March 29, 2018
we do not know if Amazon limits Sonos here.

Not entirely true. We do know that Amazon requires Alexa-enabled devices to provide notification when Alexa is listening. What we do not know, is what Amazon considers an adequate level or form of notification. It is also clear that the partnership between Sonos (and other manufacturers of Alexa-enabled devices) is not an equal one, with Amazon dictating what Sonos can and cannot do with Alexa. For example, up until recently, Amazon required that all Alexa-enabled devices only use "Alexa" as a wake word, just an example of how determined Amazon is to control its brand.

The wake-up sound on the Sonos One is the same one that Amazon uses on it's own Echo Devices, except that the sound on those devices is disabled by default. All any of us are asking is to have the same option on the Sonos One, because we all agree that the current sound is annoying, clunky and overkill for its intended purpose. (BTW, my previous comment notwithstanding, I doubt Sonos could use a different sound if it wanted to do so.)

Along the lines of what Chris has said, the way the partnership is with Amazon, Sonos can't make quick, unilateral changes. I'm optimistic enough to think a change to the wake sound is coming, but I don't know that it will happen as quickly as any of us would like.


thanks for those informations !

So what it miss from The Alexa echos:

1. Room awareness ( ''Alexa light on'') .
2. Not beeping every time a say Alexa in whatever room.
3. Ability to completely disable that sound.
4. Boost Sonos mic sensitivity to make it equal to the dot.
5. Enable ducking on the one when i say Alexa and music is playing on ( do not know if it is just me but when i listen to music, the sonos one sound do not lower itseft like other Sonos speaker i have.) ( some people may want to disable ducking too.)
6. Ability to call the Alexa in Sonos one.

So ... just make it act as an original echo..