Disable Sonos One Alexa from playing a sound when I say "Alexa"

Can this issue please be addressed! Just purchased the Sonos ONE set and there’s no way I can keep the Alexa functionality on without being able to control the obnoxious chime and ability to turn her voice down. These products are no different than a Play 1 without fixing this issue.

Long time Sonos user and have never had a product I was disappointed in until this! Please listen to everyone on her and at least give an update on when this will be fixed!!

Long time Sonos user and have never had a product I was disappointed in until this! Please listen to everyone on her and at least give an update on when this will be fixed!!

They must not think it's"broken" or I'd guess it would have been fixed months ago. I'm returning my units to the retailer. From what I've heard, others are too. From a sellers perspective, I can't imagine selling these things to an end user and having to put up with the shipping to customer, RMA, return shipping and then dealing with whatever Sonos' procedure is for getting credit for "defective" units.

The inability to disable the tone and the volume of the subsequent voice responses - which is significantly louder than the actual music/radio volume - are why we are returning the Sonos One and going back to our Echo. It's ridiculous that this hasn't been fixed yet.

Thanks for the continued feedback everyone! The suggestion list for Alexa changes and requests isn't a short list, but I'm making sure to keep the most active discussions here in front of the team that's working on them. I don't have any specifics today to let you in on regarding turning off the "boop". You'll see some improvements to ducking and some other things soon though, so stay tuned. And you might have noticed that Deezer was added today!

Wow - 4 months not to do this very simple software change, I am sure everyone who took time out to post on this thread is pleased that you are still on the case. :P

I guess Sonos is just as good at turning a deaf ear to new users as to the early adopters (check out the "SAVE THE CR100" thread!). - Well that is my axe well and truly ground!

Wow - 4 months not to do this very simple software change, I am sure everyone who took time out to post on this thread is pleased that you are still on the case. :P

I guess Sonos is just as good at turning a deaf ear to new users as to the early adopters (check out the "SAVE THE CR100" thread!). - Well that is my axe well and truly ground!

Your axe is down to a nub because of all your off-topic posts about the CR-100. No need to pimp your cause, lest those of us who originally had great sympathy start to lose it due to your annoyances.

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Your axe is down to a nub because of all your off-topic posts about the CR-100. No need to pimp your cause, lest those of us who originally had great sympathy start to lose it due to your annoyances.

Sorry! 😳

Any further updates on this from Sonos or are the developers busy working on something else that they choose to prioritise over the single biggest complaint about the Sonos one?

I just picked up a Sonos One yesterday and wish I had known about this issue before I did. The BOOP is very annoying. I have the One in our ensuite and I am sure the BOOP would wake up my wife if I tried using Alexa in the morning. If the BOOP doesn't wake her, then Alexa's screaming voice, for which there is no volume control, would, but that's a separate issue.

Please fix this!
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+1 ... Most irritating things for me ..wake sound and Alexa "ok" response .Please give us option to disable or lower volume ...anything.

There is now a "Brief Mode" available that limits Alexa's response to commands to an innocuous chime, which varies slightly for command success or failure. If Amazon won't allow Sonos to remove the wake-up sound, at least they could allow it to be something similarly less loud, clunky and intrusive.