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User96576
Contributor I
Feb 6, 2019 5:48 PM UTC
Answered

Changing Alexa wake word

Are there plans to be able to change the Sonos One wake word? My daughters name is Alexa, so it's not practical to have it as the wake word ( I don't need two people telling me that they "don't know that one")
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      Keith N
      Keith NAnswer
      Sonos Staff
      Feb 6, 2019 7:37 PM UTC
      Hi there, User96576. There are no plans to change the Sonos One wake word at the moment, while I can absolutely understand how that can be a bit impractical. I am happy to forward this as a feature request along to the team for consideration and visibility, however.

      Thanks for reaching out!
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      26 replies

      Keith N
      Keith NAnswer
      Sonos Staff
      Feb 6, 2019 7:37 PM UTC
      Hi there, User96576. There are no plans to change the Sonos One wake word at the moment, while I can absolutely understand how that can be a bit impractical. I am happy to forward this as a feature request along to the team for consideration and visibility, however.

      Thanks for reaching out!
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        John B
        Feb 7, 2019 8:19 AM UTC
        Perhaps you could change your daughter's wake word?

        If you bought from Sonos and are within the returns period, why not swap it for a Play:1 and buy an Echo Dot? You would lose Airplay 2 compared with the Sonos One, but if that doesn't matter to you it is worth considering.
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          mark-mark
          Contributor I
          Apr 25, 2019 11:47 AM UTC
          My daughter is also called Alexa so we have the voice activation turned off. I believe the echo has various wake words. Why wouldn’t Sonos add the same feauture?
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            Mackan1
            Mackan1
            May 8, 2019 3:16 PM UTC
            This need to be addressed. please bring in different wake words. i can see amazon own devices are able to do this.
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              Kirk33
              Collaborator II
              May 8, 2019 9:07 PM UTC
              Agree with John. If you can't change the wake word, seems like the obvious solution is to change your daughter's name instead. Maybe you can name her Hey Google 😃
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                Tom Phan
                Avid Contributor I
                May 8, 2019 9:26 PM UTC
                The Alexa wake words are: Alexa, Amazon, Computer, Echo. And no option to add your own.
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                Kirk33
                Collaborator II
                May 8, 2019 9:31 PM UTC
                The Alexa wake words are: Alexa, Amazon, Computer, Echo. And no option to add your own.I'm really not sure what the point of your post is. The is the Sonos Community. On Sonos, the Alexa wake words are: Alexa. No options at all
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                  KevHudThom
                  Lyricist I
                  May 12, 2019 12:32 AM UTC
                  We have four Sonos One boxes with Alexa. Our problem is that if you say "Alexa" in one room, it's often overhead by a box in another room. So limiting to one wake word makes it hard to own multiple.
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                  Kirk33
                  Collaborator II
                  May 12, 2019 1:13 AM UTC
                  We have four Sonos One boxes with Alexa. Our problem is that if you say "Alexa" in one room, it's often overhead by a box in another room. So limiting to one wake word makes it hard to own multiple.Hmmm that's strange. I have 12 Ones. When I say Alexa, a whole bunch of them light up, but the one that I'm looking at is almost always the one that actually answers me.
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                  Ken_Griffiths
                  Ken_Griffiths
                  May 12, 2019 9:34 AM UTC
                  KevHudThom,

                  I have numerous Amazon/Sonos devices throughout my home, with voice services and all are called Alexa. Those that hear me, will wake-up (I have switched off their chime sound), but a majority of the time it’s the closest one only that responds to the instructions that follow the wake word. Because the chime is switched off, I never really hear the others listening out for the instruction and because they’re usually in another room I don’t see their LED light either.

                  So having them all called the same name (Alexa) is not really an issue, for me at least.
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