Skip to main content
Contributor I
February 6, 2019
Answered

Changing Alexa wake word

  • February 6, 2019
  • 26 replies
  • 20848 views
Are there plans to be able to change the Sonos One wake word? My daughters name is Alexa, so it's not practical to have it as the wake word ( I don't need two people telling me that they "don't know that one")
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    Best answer by Keith N
    Hi there, User96576. There are no plans to change the Sonos One wake word at the moment, while I can absolutely understand how that can be a bit impractical. I am happy to forward this as a feature request along to the team for consideration and visibility, however.

    Thanks for reaching out!

    26 replies

    Contributor I
    May 26, 2019
    Please prioritize allowing all the wake words available to other Alexa devices! This was a nasty surprise immediately after setting up my One. Such a let down when I asked "Computer" to turn on the lights and dumb silence. Then the real depression hit when I opened the Alexa settings for the One to see them sparse and substandard. I normally associate perfection with Sonos, you can still fix this!
    Ken_Griffiths
    May 26, 2019
    Please prioritize allowing all the wake words available to other Alexa devices! This was a nasty surprise immediately after setting up my One. Such a let down when I asked "Computer" to turn on the lights and dumb silence. Then the real depression hit when I opened the Alexa settings for the One to see them sparse and substandard. I normally associate perfection with Sonos, you can still fix this!
    I believe that this is an Amazon restriction, rather than anything Sonos are doing. So it maybe best to canvass Amazon to do this piece of work.
    Lyricist I
    June 24, 2019
    Just purchased a Beam for the bedroom. This is my issue...

    We have a large home and we use Alexa as an intercom system. So when I am in my bedroom and I say, "Alexa drop in on Madison," I can have a convo without yelling, screaming, and/or leaving my room. I initially had a dot in my bedroom and two Sonos Play1s, so this was fine. Even with my new beam, that as I just learned CAN'T MAKE CALLS (the functionality I use most for Alexa in the bedroom), I have to keep the Echo Dot in place. Unfortunately when I say Alexa they BOTH ANSWER! I need to change the Beam's wake word so it doesn't respond and I can still have an intercom.

    My current count on Sonos/Alexa integration is 2 STRIKES. And we are currently over a year into the release of the Beam and this has yet to be addressed. COME ON FOLKS!!!!
    melvimbe
    June 24, 2019
    Just purchased a Beam for the bedroom. This is my issue...

    We have a large home and we use Alexa as an intercom system. So when I am in my bedroom and I say, "Alexa drop in on Madison," I can have a convo without yelling, screaming, and/or leaving my room. I initially had a dot in my bedroom and two Sonos Play1s, so this was fine. Even with my new beam, that as I just learned CAN'T MAKE CALLS (the functionality I use most for Alexa in the bedroom), I have to keep the Echo Dot in place. Unfortunately when I say Alexa they BOTH ANSWER! I need to change the Beam's wake word so it doesn't respond and I can still have an intercom.

    My current count on Sonos/Alexa integration is 2 STRIKES. And we are currently over a year into the release of the Beam and this has yet to be addressed. COME ON FOLKS!!!!



    For your scenario, you may want to just turn off the mic on the beam. You can setup an alexa group so that requests to play music in that room will always play on the Beam. The only downsides to this is that you don't hear alexa speak through the Beam, and you can't control the tv on/off through the Beam, if those features matter to you.
    Danny
    Collaborator II
    June 24, 2019
    Just purchased a Beam for the bedroom. This is my issue...

    We have a large home and we use Alexa as an intercom system. So when I am in my bedroom and I say, "Alexa drop in on Madison," I can have a convo without yelling, screaming, and/or leaving my room. I initially had a dot in my bedroom and two Sonos Play1s, so this was fine. Even with my new beam, that as I just learned CAN'T MAKE CALLS (the functionality I use most for Alexa in the bedroom), I have to keep the Echo Dot in place. Unfortunately when I say Alexa they BOTH ANSWER! I need to change the Beam's wake word so it doesn't respond and I can still have an intercom.

    My current count on Sonos/Alexa integration is 2 STRIKES. And we are currently over a year into the release of the Beam and this has yet to be addressed. COME ON FOLKS!!!!

    Seems like, if you can't change the wake word for your Beam, the obvious solution would be to change the wake word for your Echo. What happens at strike 3 btw?
    Lyricist I
    July 12, 2019
    Let’s get a Sonos- it has great sound and all the features of Alexa too!

    We can talk to each other in different rooms! We can change the wake word!
    Life will be better and not frustrating!

    Should have saved £20 on each and chosen the dumb version...
    Lyricist I
    September 12, 2019
    I have a number of Alex devices and multiple devices pickup when I say hey Alexa. It is now limiting my ability to purchase more Sonos devices.

    Please allow me to customize this (as is possible for Echo devices already)
    Lyricist I
    September 16, 2019
    My wife's first name is Alexia. Please implement this feature!
    Lyricist II
    October 25, 2019

    I agree with FlyingPiggy, gregoirer and everyone else above.

    Allow us to change Alexa wake word as is possible for Echo devices already,

    “hey Alexa, tell Sonos to get with it and fix this”

     

    Lyricist I
    November 5, 2019

    Plus 1 to be able to change the Wake Word. Please & Thank you.