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alertmyiphone
Contributor I
October 28, 2017
Answered

Changing Alexa name

  • October 28, 2017
  • 28 replies
  • 7110 views
Can one change "ALEXA Name" to "Computer" I'm able to change in echo dot but will not allow me on Sonos One

Should of said wake word to computer

Thx

Michel
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      Best answer by alertmyiphone
      Sorry found my answer in other post since I had the wrong name

      I pickup my answer from:

      Ryan S Community Manager 8962 replies 3 days ago
      kolby100 wrote:
      I heard that you cannot.


      This is correct. I'll pass on the request to the team for you though.

      28 replies

      Show previous replies
      kr01
      Lyricist I
      January 1, 2018
      Ability to change the wake word should have been part of the minimum viable product. I expect better from Sonos.
        Airgetlam
        Airgetlam
        January 1, 2018
        It's possible it's a restriction imposed currently by Amazon.
        Bruce
          drcooney
          Lyricist II
          January 2, 2018
          This really has to change immediately. In addition to having people with the name Alexa around, our household pet is named Alexo and we frequently give him commands. Alexa constantly get confused. We just got the Sonos Alexa device and it will need to go back to the store if you don't update the software within the next couple weeks. I know the technogeeks/engineers will think this a big ask, but it's just a simple make-or-break update. Please hurry - I don't really want to return the device.
            ssspann
            Lyricist I
            January 5, 2018
            Agree need to update ONE to allow wake word, otherwise, no need to pay more money to have this built in, rather just buy a Dot and control SONOS through the Dot
              baward
              Avid Contributor I
              January 5, 2018
              +1 for the ability to change the wake word.
              dspan
              Lyricist I
              January 9, 2018
              Just upgraded my entire first-gen Sonos system. My entire house is now filled with 9 Sonos devices, including (4) Play:5s and the SUB and 7 echos, just grabbed a Sonos One and wake word lock is a deal breaker. I have 16 days before I have to return this pile AND I WILL. Hey Sonos, if you don’t want a $4200 return and the loss of a long term (10 years) loyal customer and advocate... just ignore this thread for a couple more weeks. 🙂
              robnonsense
              Lyricist I
              January 20, 2018
              I need this too. I wanna call her "Computer" so I get to feel like I'm on a starship. Surely that's enough of a reason??
              lawman508
              Contributor I
              January 25, 2018
              At least tell us why this is not possible, or that your are working on it for a future release or SOMETHING!
              restaurantechino
              Lyricist I
              February 19, 2018
              My son’s name is Alexander! I really would like to keep my Sonos One but it is driving our family insane. PLEASE implement the feature for changing the wake word. It is unacceptable to not allow such basic feature available across Echo products for years.
              SomervilleSonos
              Lyricist I
              April 4, 2018
              +1 to this thread as well -- I have an Echo Dot (using Echo as word) and two Sonos One's. It's extremely annoying to have to use different words in different rooms for the same functions. I have 4 other Sonos Play:1's and PlayBar, but I don't want to upgrade these until there is some sort of fix for this. I really do not want to use Alexa as the wake word. Thanks.
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