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alertmyiphone
Contributor I
Oct 28, 2017 2:17 AM UTC
Answered

Changing Alexa name

Can one change "ALEXA Name" to "Computer" I'm able to change in echo dot but will not allow me on Sonos One

Should of said wake word to computer

Thx

Michel
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      alertmyiphoneAnswer
      Contributor I
      Oct 28, 2017 2:49 AM UTC
      Sorry found my answer in other post since I had the wrong name

      I pickup my answer from:

      Ryan S Community Manager 8962 replies 3 days ago
      kolby100 wrote:
      I heard that you cannot.


      This is correct. I'll pass on the request to the team for you though.
      1 x PLAY:5 | 2x SUB | 2 x PLAY:1 | 2 x PLAY:3 | 6 x CONNECT:AMP | 1 x Playbar |1 x ONE
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      28 replies

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      kr01
      Lyricist I
      Jan 1, 2018 5:02 PM UTC
      Ability to change the wake word should have been part of the minimum viable product. I expect better from Sonos.
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        Airgetlam
        Airgetlam
        Jan 1, 2018 10:42 PM UTC
        It's possible it's a restriction imposed currently by Amazon.
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        Bruce
          drcooney
          Lyricist II
          Jan 2, 2018 1:55 AM UTC
          This really has to change immediately. In addition to having people with the name Alexa around, our household pet is named Alexo and we frequently give him commands. Alexa constantly get confused. We just got the Sonos Alexa device and it will need to go back to the store if you don't update the software within the next couple weeks. I know the technogeeks/engineers will think this a big ask, but it's just a simple make-or-break update. Please hurry - I don't really want to return the device.
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            ssspann
            Lyricist I
            Jan 5, 2018 2:39 AM UTC
            Agree need to update ONE to allow wake word, otherwise, no need to pay more money to have this built in, rather just buy a Dot and control SONOS through the Dot
            Translate
              baward
              Avid Contributor I
              Jan 5, 2018 11:29 AM UTC
              +1 for the ability to change the wake word.
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              dspan
              Lyricist I
              Jan 9, 2018 6:57 AM UTC
              Just upgraded my entire first-gen Sonos system. My entire house is now filled with 9 Sonos devices, including (4) Play:5s and the SUB and 7 echos, just grabbed a Sonos One and wake word lock is a deal breaker. I have 16 days before I have to return this pile AND I WILL. Hey Sonos, if you don’t want a $4200 return and the loss of a long term (10 years) loyal customer and advocate... just ignore this thread for a couple more weeks. 🙂
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              robnonsense
              Lyricist I
              Jan 20, 2018 1:32 AM UTC
              I need this too. I wanna call her "Computer" so I get to feel like I'm on a starship. Surely that's enough of a reason??
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              lawman508
              Contributor I
              Jan 25, 2018 3:46 AM UTC
              At least tell us why this is not possible, or that your are working on it for a future release or SOMETHING!
              Translate
              restaurantechino
              Lyricist I
              Feb 19, 2018 4:53 PM UTC
              My son’s name is Alexander! I really would like to keep my Sonos One but it is driving our family insane. PLEASE implement the feature for changing the wake word. It is unacceptable to not allow such basic feature available across Echo products for years.
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              SomervilleSonos
              Lyricist I
              Apr 4, 2018 8:35 PM UTC
              +1 to this thread as well -- I have an Echo Dot (using Echo as word) and two Sonos One's. It's extremely annoying to have to use different words in different rooms for the same functions. I have 4 other Sonos Play:1's and PlayBar, but I don't want to upgrade these until there is some sort of fix for this. I really do not want to use Alexa as the wake word. Thanks.
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