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Contributor I
Oct 28, 2017 2:17 AM UTC
Answered

Changing Alexa name

Can one change "ALEXA Name" to "Computer" I'm able to change in echo dot but will not allow me on Sonos One

Should of said wake word to computer

Thx

Michel
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    Contributor I
    Oct 28, 2017 2:49 AM UTC
    Sorry found my answer in other post since I had the wrong name

    I pickup my answer from:

    Ryan S Community Manager 8962 replies 3 days ago
    kolby100 wrote:
    I heard that you cannot.


    This is correct. I'll pass on the request to the team for you though.
    1 x PLAY:5 | 2x SUB | 2 x PLAY:1 | 2 x PLAY:3 | 6 x CONNECT:AMP | 1 x Playbar |1 x ONE

    28 replies

    alertmyiphoneAuthorAnswer
    Contributor I
    Oct 28, 2017 2:49 AM UTC
    Sorry found my answer in other post since I had the wrong name

    I pickup my answer from:

    Ryan S Community Manager 8962 replies 3 days ago
    kolby100 wrote:
    I heard that you cannot.


    This is correct. I'll pass on the request to the team for you though.
    Translate
    1 x PLAY:5 | 2x SUB | 2 x PLAY:1 | 2 x PLAY:3 | 6 x CONNECT:AMP | 1 x Playbar |1 x ONE
    Lyricist I
    Nov 12, 2017 7:08 AM UTC
    I’ll add my full support to this request. My quite specific problem is that I listen to Radio 4 Extra while going to sleep (on a DAB radio, not Sonos as I can pause and rewind). The station is fond of declaring its name between programmes, so whenever Sonos One hears that “... Extra”, Alexa cheerfully wakes up and starts shouting at me for instructions. As I’ve usually drifted off to sleep during that first programme, this is not terribly welcome! Not being able to change the wake word, as I could on the Echo Dot I had in the bedroom previously, means that turning the mic off is the only solution. That rather seems to defeat the object of having it there in the first place (and I don’t always remember to do so at bedtime). Would be good to get this functionality added ASAP. Thanks.
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    ecoscape
    Lyricist I
    Nov 15, 2017 8:50 AM UTC
    Help, I need to change wake word. Alexa is activated btythe word BREXIT on my system!
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    Lyricist I
    Nov 18, 2017 1:18 AM UTC
    Please build feature to support change of wake word
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    Lyricist I
    Dec 3, 2017 10:27 AM UTC
    This is a bit of a big deal to me, as I already have 4 Amazon Alexa/Echo devices responding to "Computer" throughout the house, and it's too hard to remember that this one room uses a different wake word. I fumble with it constantly.
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    Lyricist I
    Dec 10, 2017 1:56 PM UTC
    Sonos Team - please make this update to be able to change the wake word. My fiance’s Name is Lexie - you can imagine the confusion...
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    Lyricist I
    Dec 28, 2017 7:09 AM UTC
    Need wake word in Sonos 1 to be changed. We have an Alexa in the house and our entire system is named Echo...too much confusion to have it answer to Alexa. Please allow us to change the wake name or will have to return it.
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    Lyricist II
    Dec 29, 2017 2:53 AM UTC
    We also have an Alexa in the house.
    Please build a fix for this. I know the dots can be changed, why not a sonos?
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    Lyricist I
    Dec 29, 2017 2:28 PM UTC
    Also requesting this feature, its essential
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    Lyricist I
    Jan 1, 2018 2:09 AM UTC
    My wholehearted support for this request. We received a Sonos One for Christmas even though my brother did not know we have six Sonos devices already. We should love it, right? Unfortunately, no, we don’t. First, aFter five frustrating days of Alexa responding when we talk about it in casual conversation, I went to find how to change it to Echo. Jeez!! Really?? You can’t change it on a Sonos product?? And second, even before that realization, I discovered it doesn’t work with Napster, which we have used as long as we have Sonos (over 12 years). We’re on the verge of returning this product. I never thought I’d say that about a Sonos product.
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