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alertmyiphone
Contributor I
October 28, 2017
Answered

Changing Alexa name

  • October 28, 2017
  • 28 replies
  • 7110 views
Can one change "ALEXA Name" to "Computer" I'm able to change in echo dot but will not allow me on Sonos One

Should of said wake word to computer

Thx

Michel
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      Best answer by alertmyiphone
      Sorry found my answer in other post since I had the wrong name

      I pickup my answer from:

      Ryan S Community Manager 8962 replies 3 days ago
      kolby100 wrote:
      I heard that you cannot.


      This is correct. I'll pass on the request to the team for you though.

      28 replies

      Show previous replies
      SeanRH
      Lyricist I
      April 6, 2018
      My Wife's name is Alexa. I asked about this feature before I purchased and was assured over chat that it was imminent. That was months ago. What is happening with this request?
        michael@the-hidalgos.com
        April 10, 2018
        One of my daughters is called Alexa and whenever we mention her (in the kitchen where our Sonos One's are located) Amazon Alexa pipes up. I changed our 'Wake Word' for our Amazon Echo for the same reason but this doesn't seem to be an option for Sonos One - VERY ANNOYING.
        Master T
        Master T
        Prodigy I
        April 10, 2018
        My Wife's name is Alexa. I asked about this feature before I purchased and was assured over chat that it was imminent. That was months ago. What is happening with this request?

        I'm not sure who you asked, but to my knowledge Sonos has never said this feature was imminent. Until recently, Amazon's licensing agreement for Sonos prohibited the use of any wake word other than "Alexa."

        With that said, I am optimistic that we'll see a change in this at some point, but how soon is anybody's guess. Sonos rarely provides estimated delivery dates for added features.
        Ebwoy
        Lyricist I
        December 27, 2018
        Just bought the Beam and I love it, except that I can't change Alexa's name. I'm very surprised that this request is now a year old by some people and it still hasn't been addressed. All of my other Echo devices in my flat are activated by Echo and not Alexa. This should not be any different.
        Greenflash
        Lyricist III
        January 26, 2019
        My daughter’s name is Alexa. Same problem here. I have to turn off the microphone which is why I purchased voice activated to begin with. I wish this was more prominently displayed on Sonos page before purchase. I generally researched the wake word could be changed on an alexa device (such as an Echo) but didn’t think to validate this would not hold true on a sonos alexa-enabled device.
        Greenflash
        Lyricist III
        January 26, 2019
        Sonos page indicating you cannot change the wake work on a Sonos speaker. I did not see this before purchasing and must have researched changing the wake word on a regular Amazon Alexa type device (such as an Echo): https://support.sonos.com/s/article/3517?language=en_US&utm_medium=sonosone-setup&utm_source=cr-care&utm_content=english-cr-care-sonosone-setup

        What commands can I use with Sonos?
        ...
        Not supported...
        ...
        Changing the Sonos One or Beam wake word
        Talismier
        Contributor I
        April 5, 2019
        same here... have seven Alexa devices using Echo... was going to replace some of them with sonos ones as I also have several sonos speakers... bought my first one and found this issue. Guess I stop buying them.
        User91102
        Contributor I
        May 26, 2019
        The only reason I'm using Amazon's system is because I can make the wake word Computer like in Star Trek. If I can't do it on the One I'll just have to go back to the dot and crappy bluetooth speaker. 😞
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