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MurraySonos
Contributor I
Dec 5, 2018 9:59 AM UTC

Audio actions in routines are currently not supported on this device.

I have set up a simple 2 step routing to turn on two smart plugs simultaneously through Alexa. This works 100% find on a dot but I get an audio recording of "Audio actions in routines are currently not supported on this device" every time I run it from my Sonos One. How do I make this irritation go away!
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    BlueTruc
    Contributor I
    Dec 26, 2019 8:50 PM UTC

    I thought I had it fixed after removing and remaking the routines but it only fixed it for one execution of the action...then it started preceding the actions with the warning again. I too am looking for a resolution to this anomaly. 

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    jpoeppelman1
    Enthusiast I
    Dec 26, 2019 11:33 PM UTC

    Sonos any update? 

     

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      cdpinker
      Lyricist II
      Dec 29, 2019 6:09 PM UTC

      Im also hoping for a solution to this. Just seems like a bug, or caused by a combination of scenarios that I can’t figure out. I’ve disconnected and re-set-up everything but still the same error message, despite it then proceeding to run the command as normal. I’ll send a support request to Alexa and Sonos.

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        jpoeppelman1
        Enthusiast I
        Jan 18, 2020 3:47 PM UTC

        Sonos, any update on this bug? 

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          Inspectah8
          Lyricist I
          Jan 19, 2020 6:14 AM UTC

          Sonos, any update on this bug? 

          Sonos, any update on this bug?

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            loredo82
            Lyricist I
            Jan 20, 2020 12:16 AM UTC

            Sonos, any update on this bug?

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              Brodat
              Lyricist I
              Jan 25, 2020 11:11 PM UTC

              Sonos, any update?

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                Kamlesh
                Contributor II
                Mar 8, 2020 3:49 PM UTC

                Initially it was working fine. Now it only supports weather …… Sonos and Amazon should work together to fix this otherwise we should stop buying Sonos products with Alexa altogether now. After 1 year, the situation is still the same.  

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                  Jammalam
                  Contributor I
                  Mar 9, 2020 8:11 AM UTC

                  How annoying, came here looking for answers, leaving feeling dejected about the money I foolishly spent

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                    Matty-o
                    Lyricist I
                    Mar 11, 2020 11:17 PM UTC

                    Does support monitor this thread? It’s a year old with numerous requests for help from Sonos and not a peep from them. It makes me nervous about continuing down the SONOS path or recommending to friends.

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