Alexa volume VERY low on Sonos Beam

Same issue here with an ARC and 4 Ones Gen2 :(

I’ve got this problem on my Move. Comfortable listening volume, but Alexa is like 25-50% of the music volume. It’s like Alexa is speaking at the volume of the ducked music (music reduces in volume when you ask her something, but she doesn’t speak up, she talks at the volume of the reduced music).

I’ve tried Google Assistant and now Alexa and they both have massive problems on Sonos. Incredibly disappointing.

That's interesting. The Google Assistant volume on my Move is actually correct, and the same level as the music.

The problem I have is the Google Assistant volume on my Beam Gen 1 bring incredibly quiet compared to the overall volume.

Do you ever group your Sonos speakers and adjust your overall volume for the group, or adjust the relative volumes of the speakers in that group? I wonder if it's a side effect of that.

Of course the actual solution is Sonos providing a separate volume control for the voice assist volume, or if that's not possible, simply increasing the default volume of the voice assistants.

That's interesting. The Google Assistant volume on my Move is actually correct, and the same level as the music.

I haven’t checked Google Assistant volume, I have just had many other issues with Google.

Do you ever group your Sonos speakers and adjust your overall volume for the group, or adjust the relative volumes of the speakers in that group? I wonder if it's a side effect of that.

Nope, I only have two speakers so far.

Of course the actual solution is Sonos providing a separate volume control for the voice assist volume, or if that's not possible, simply increasing the default volume of the voice assistants.

It certainly seems like it!

You can still group 2 speakers. I sometimes have the same music playing on my Beam and Move. When you group them, you have an overall volume and an individual volume for each speaker.

It's a bit of a long shot, but I'm going to try grouping my speakers and playing with the various volume levels, to see if that helps.

When I go to Settings > System the “Groups” item is disabled and when I tap it says “This feature is available on systems with three or more rooms.” 🤔

Ahh yes, that threw me at first too (very poor UI design) but I was adamant there must be a way of grouping 2 speakers.

What you have to do is go to the System tab in the app (middle tab at the bottom) then you should see both your speakers. Then click on either of the group icons (square icon with a triangle at the bottom) and it'll give you the option to group them together. You can now play the same music through both speakers.

You're welcome.

What what I can tell that plays on both speakers, but doesn’t create a named group that you can save.

No, as you discovered, you can't save them as a named group until you have 3 or more speakers.

I assume this is because if you only have 2 speakers there is only 1 possible group you can make (speaker 1 + speaker 2) so manually pairing them (as I just described) is the simplest way to achieve this.

However, if you have 3 speakers you can suddenly have 4 possible groups... speakers 1 + 2, speakers 1 + 3, speakers 2 + 3, and speakers 1 + 2 + 3, therefore groups are a better way of managing these pairings.

I came across across this thread in search because I have the same issue.  
 

I’m not sure when it started but for quite a while now Alexa’s volume has been way too low in comparison to the normal listening volume of both my Beam and my Arc (separate rooms/setups).    I normally use my Arc (paired with Sub3 and Play 1’s) at somewhere around 8% to 15% volume for general listening whether it’s TV, Xbox, etc but Alexa can barely be heard at those levels.