Alexa volume VERY low on Sonos Beam

Alexa volume control is separate, but connected when speaker controlled, to the speaker volume. Solution is to use Alexa (without voice commands, but a routine) to set the volume of the device. Or at least with me I’ve managed to solve MOST Alexa/Sonos volume issues by running a “volume reset” routine (set volume to 3) for all devices once a week. Before doing this the volumes eventually separate too much and Alexa is either too loud or too quiet compared to the music volume.

I had a thought about that too as alexa seems to have a „device volume“ which seems not connected to the speaker volume.

But how did you set up that routine? In the Alexa App itself? With which commands?

If i say „set volume to 3“ it changes the speaker volume and the alexa volume too so music will be too loud then, regardless the Alexa Volume would be OK.

Alexa app, routine, by schedule, device, set volume, choose the Sonos device as from device. It will set Alexa volume (not Sonos volume) to specified level when Sonos volume is what it is at that moment, so when you adjust speaker volume they go up and down in paraller. 

Seems not to work for me with my One Gen2. Everytime i trigger the routine the music volume is changed to the volume i set in the routine.

Your music is off when this triggered? I wonder if the device needs to be on standby, I don’t think there is anything specific in my setup what would make it work.

Yeah unfortunately it didn’t work for me either.  I tested it several times on my Beam and my Arc and it just changes the actual Sonos device volume, not Alexa’s.   When I turn the volume back down to my normal listening levels there is no change…Alexa is still too quiet. 

I have this same issue on my new Arc. I adjust Alexa back up to a reasonable volume when nothing else is playing and then it returns to a very low, unusable volume while and after watching TV or listening to music. Extremely frustrating. 

Same issue here with new ARC.  They just need to update the software to have an independent volume setting for Alexa, sounds simple ?

I imagine the fundamental issue is the software simply isn't that "advanced" and was designed to simply have a single overall volume level.

This is why Sonos have kept very quiet about it for years, in the hope of sweeping the issue under the rug.

It's evident when I'm using my Beam. I'm constantly having to adjust the volume depending on how I'm using the speaker... either as a voice assistant, streaming Spotify, or using it for TV sound. The software really should remember a separate volume for each.

Sounds more like a hardware issue to me, software can be amended.