Skip to main content
Contributor I
October 24, 2017

Alexa voice volume linked to Sonos volume? Need independent control

  • October 24, 2017
  • 61 replies
  • 10080 views
It seems the volume of the Alexa voice is linked directly to the volume of the Sonos One unit. That means if I'm playing quiet music in the background, and I activate Alexa, I can't really hear her voice at all.

That also means if I am playing loud music, after the "ducking" to mute the music the voice is really loud.

The volume should be independent or perhaps some proportional volume of the music.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

61 replies

Lyricist I
June 1, 2018
Any update on this from Sonos? It's brutally bad!
Lyricist I
July 8, 2018
1 month ago Jim Ox asked if there had been any progress on the effort for separating Alexa voice volume in Sonos One from music volume. He never received a response. I just purchased the Sonos One. If there is no progress, I may end up returning it. Sonos development, please respond. Thanks.
Lyricist III
July 8, 2018
Sonos development, please respond. Thanks.

+1 I can’t hear Alexa at all when playing background music downstairs. People are asking for independent volume adjustment at the start of the Alexa implementation in Sonos and still no solution from development.
Lyricist I
August 28, 2018
I've just invested in two Sonos Ones. I am happy with my purchase overall.

However, when enjoying some quiet music last night, I asked Alexa something and was shocked at the sheer loud volume of her voice!!! I have a 1 year old asleep in the next room, and I don't want to risk waking him with Alexa's bellowing volume. I googled how to turn her voice down, (assuming that this possibility was a given) - independently from the music - and was utterly astonished that this is NOT possible!!

My partner has now asked that I don't use Alexa once the baby is in bed, rendering her a pointless purchase once the baby is asleep.

As I understand it, all marketing today is lifestyle driven, and Sonos One's lack of functionality is affecting my being able to use it to full capacity. Sonos, please, please sort this out, and make a satisfied user, much much happier.
Lyricist III
October 6, 2018
11 months since the last response from Sonos. Would be nice to know if this feature is being considered or worked on.
Trending Lyricist I
October 10, 2018
Funny, people seem to found Alexa too loud when in fact I found it too low. ?

But overall we are all requesting the same thing, an independent volume like on Google Mini.
Lyricist I
December 15, 2018
Thanks for the suggestion! I'll pass it up to the team for you. would love an update on this. The One is an amazing addition to my home system but the inability to set independant volumes is frustrating! 🙂
December 21, 2018
"Thanks for the suggestion! I'll pass it up to the team for you," Sonos said a year ago.
Lyricist I
December 29, 2018
I have 6 sonos devices and finally started buying a couple more newer sonos ones to add voice control and expand the system... please add this feature! Otherwise I may have just as well stuck with the echo dot controlling the speakers.
Lyricist I
January 6, 2019
Agreed, independent control please! It's another step at the end of the day which I don't need - resetting Alexa's volume because we've turned up the tv to hear it through the beam, and Alexa's volume has also come up along with it. I realize this was a design decision, but I think it was the wrong one.