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wojo
Contributor I
October 24, 2017

Alexa voice volume linked to Sonos volume? Need independent control

  • October 24, 2017
  • 61 replies
  • 10080 views
It seems the volume of the Alexa voice is linked directly to the volume of the Sonos One unit. That means if I'm playing quiet music in the background, and I activate Alexa, I can't really hear her voice at all.

That also means if I am playing loud music, after the "ducking" to mute the music the voice is really loud.

The volume should be independent or perhaps some proportional volume of the music.
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    61 replies

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    L44WSN
    Lyricist II
    January 27, 2018
    I’m having the same problem. I’ve ended up turning off Alexa on the Sonos One and may go back to using an evho dot until Sonos fix the issue
      subsector
      Lyricist I
      January 27, 2018
      The only way I’ve found to solve this problem is Echo Dot line-in to Sonos, disable the Sonos Alexa Skill entirely and just use the Sonos as a posh speaker for the Echo. Not a great solution but it does solve the volume issue.
      davewinnert
      Lyricist I
      January 28, 2018
      It would be great to hear that they are working on this. Alexa’s voice volume is brutally loud, especially when turning off lights or something with her at the end of the night.
        davidwolfy
        Lyricist I
        February 11, 2018
        Independent Alexa and music volume a must. I find Alexa very loud. I want my music loud and Alexa low / medium. Please sort this, Sonos.
          graison
          graison
          Trending Lyricist I
          February 12, 2018
          Yeah, I don’t know if this is a sonos or Alexa issue but a separate volume slider or Alexa is a set percentage of the regular volume, like 70% or whatever, would be ideal.
            Retac666
            Contributor I
            February 23, 2018
            Another plus one for this feature, it’s gteat that the volume dips to give a command, but the bong and responses can be deafening. By muting what is playing when the Alexa command is given, there really is no reason for it to be so loud. It can be done with sat nav instructions through car stereo, so I’m sue it’s something Sonos could implement easily enough.
              jfranche
              jfranche
              Enthusiast I
              February 25, 2018
              Using Ones as surround speakers with a playbase. Alexa integration is great, but she is often way too loud.
              ahostmadsen
              Lyricist I
              March 1, 2018
              Yes, so annoying.

              Seems there is no perfect Alexa solution. Bought an Echo Dot to use with my existing Bose speaker, but it doesn't work. Then bought a cheap speaker from Amazon to combine with the Dot, but the sound was terrible. Finally I bought a Sonos One. But the Alexa sound is ridiculously loud. Not sure I will keep it.
              freuk74
              Contributor III
              March 2, 2018
              Same here. Volume is down and we can’t hear her !!! Can’t have music blaring all the time. Sonos sort it out !!!
              Sir Ond Son
              Lyricist I
              May 8, 2018
              As a new One owner, I came here looking for the answer to this myself. Absolutely agree with the many other requests: an independent Alexa volume control is needed.

              Specifically for myself, a nighttime mode of some kind would be especially helpful (and was also previously requested in this thread).

              Any expectation or ETA on this update actually happening?
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