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wojo
Contributor I
October 24, 2017

Alexa voice volume linked to Sonos volume? Need independent control

  • October 24, 2017
  • 61 replies
  • 10080 views
It seems the volume of the Alexa voice is linked directly to the volume of the Sonos One unit. That means if I'm playing quiet music in the background, and I activate Alexa, I can't really hear her voice at all.

That also means if I am playing loud music, after the "ducking" to mute the music the voice is really loud.

The volume should be independent or perhaps some proportional volume of the music.
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    61 replies

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    Smilja
    Smilja
    January 6, 2019
    Agreed, independent control please! It's another step at the end of the day which I don't need - resetting Alexa's volume because we've turned up the tv to hear it through the beam, and Alexa's volume has also come up along with it. I realize this was a design decision, but I think it was the wrong one.
    Amazon Echos work the same way.
    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    jettpack-90
    Lyricist I
    January 14, 2019
    Any updates Sonos?!! Would love independent volume control for Alexa. Please!!!!!!!!
      leloiboi
      Lyricist I
      January 17, 2019
      Sonos, please fix this!
        jettpack-90
        Lyricist I
        January 18, 2019
        I tried to email them this week and they had no idea what I was talking about. 😞
        leloiboi
        Lyricist I
        January 18, 2019
        I tried to email them this week and they had no idea what I was talking about. :(

        May be send them the link to this topic?

        I personally hate Alexa. So just hope google assistant integration does not have this issue
        Alex_SA
        Lyricist I
        February 7, 2019
        Please implement this Sonos, it's my biggest gripe. When I'm playing music loud and use Alexa, she yells her response. Very irritating!
        ROBBOUK
        Lyricist III
        February 13, 2019
        Just got my ONE last week and I must agree with everyone else on this topic, it needs an independent volume setting for Alexa. I find it too low as it is in the kitchen and with the kettle, extractor fan and other devices on you can hardly hear her response.
        Please, please, please send an update to rectify this.
          controlav
          controlav
          Lead Maestro
          February 13, 2019
          Try my Skill: it only effects the Sonos volume. (In fact I have no idea how to change the Alexa volume!). eg "Alexa, tell my speaker to set the volume to 15 in the kitchen".
          Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
          Mailmon
          Lyricist I
          February 16, 2019
          It's been a year since the first reports of this. I just got a Play One from Amazon. Can't be expected to search for every issue. Linked it to music, turned it up so I could hear it, then asked Alexa for the weather and I had to pull the plug on the freaking thing so as not to wake the neighbors.

          This is unacceptable, both from a product design standpoint (any of you bozos try this before releasing it?) AND from a customer support perspective. IT'S BEEN A YEAR. So I'll fix it for you, Sonos. I'm giving you 7 days to answer: Tell us you will be fixing it; or, tell us you won't/can't but are working with Amazon to resolve it; or, tell us it will never be fixed. BUT TELL US SOMETHING. You have 7 days. If you slackers don't answer by then, screw you, it goes back to Amazon and I look at Bose.
            jgatie
            jgatie
            February 17, 2019
            You won't get an answer, so might as well return it. Good luck with Bose. Hope they don't abandon their current line of multi-room speakers after 5 years like they did the last one.
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