Trending Lyricist I

Answered

alexa voice assistant is too energetic.

Forum|Forum|1 year ago
November 1, 2024
75 replies
4001 views

Since yesterday!?, the alexa voice assistant on the sonos device is louder.
Even with the sonos volume set to 1, alexa announces loudly.
The music volume can be changed as before from the app or alexa.
This has occurred on several of my sonos devices and not on the amazon device.
Also, this event is not cured by unlinking or signing out/in between sonos and amazon.

Is there a solution?

Am I the only one experiencing this?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Best answer by Corry P

Hi @payapaya et al

Welcome to the Sonos Community!

Thanks for flagging. We are currently investigating reports of Alexa and Google Assistant being too loud as compared to the volume of the speaker.

We don’t have an estimate for when a fix will be made available, but I will update this thread when it is. In the meantime, you can cease troubleshooting.

Thank you for your patience.

Show previous replies

T

Tomas1

Contributor I

I have Sonos speaker in every room in my apartment (and full setup with Arc in living room). I love that system and was planning to extend this system when moving to a house. But having a volume issue not fixed for a month? Really? Speaker. With volume issue? Seems like I’m better off selling it all, and setting up the system from scratch with dumb speakers, making them smart by pairing them with separate mic and home assistant...

D

Dunnit

Lyricist II

It just demonstrates the utter contempt these companies have for the customer base, they know people will keep buying and using, existing customers that have already bought in to the ethos will continue as “what else is there”… they will keep their teams of software developers, they will keep creating more bugs to keep being needed, after all, the rat catcher never clears all the rats… and we, well, we will just keep on being frustrated with the constant issues… if only we could go back to when things plugged in, switched on and just did the job you bought them to do. My turntable, amp and speakers just work, as does my cassette player and that’s 47 years old. If only I hadn’t tried to move with the times.

A

Aphonic

Lyricist I

It’s been what7 years or something and there’s still no independent volume control for Alexa. It’s insane and unusable. Tv at even a low volume blows your ears off with Alexa. Absurdity! As someone with ASD I can’t even use it for this reason.

C

Corbe

Lyricist III

I think it’s been fixed at last!

A

andyinleeds

Lyricist II

Did the software update last night (82.2-59204) and agree, I think it’s fixed in that they've brought the level down. I’m not sure it tracks, but I think it’s back to what it was before so that's good enough for me. Don't see any release notes yet to confirm what they’ve done.

L

lippi

Lyricist I

Seems to work just fine :) Thank you very much!

D

Dunnit

Lyricist II

Not had any software updates on the units, had an app update but the volume issue, for me at least, continues. 😢

just got the update, ran it and the volume is much better…

N

Nicolas4Music

Lyricist III

Fixed, but I didn't see any explanation from the support

What’s new in this new firmware ? no release notes ?

Markybug

Contributor I

Well , got excited reading this and re installed Alexa and she is still shouting at me lol. Her and the chicken man’s volume are still linked to the music volume ….

S

sninja11

Lyricist II

Just to confirm that it’s now fixed for me too, hopefully it stays that way!

Show more replies

Sign up

Login to the community