Alexa Sonos Roam

Same issue over here, Alexa responds immediately but does nothing. Music is playing, I say “alexa pause”, nothing happens. If I pause in the app, and then say “alexa resume”, she responds with “there’s nothing to resume”.

Very very strange behaviour. 

Any resolution on this?

Just posting to stay up to date on this.  Same issue with “News/Flash Briefing” on Roam not ever playing content, just the initial ‘announcement’ that “Here is your flash briefing”.  All other services via Alexa and Spotify seem to be working just fine.

Grr, same for me, connected Roam to my system and Spotify / BBC Sounds all broken on all devices via Alexa. She tells me Spotify is offline. I can use all services via Sonos app so annoying rather than catastrophic.

I've got exactly the same issue with my new Sonos roam. Alexa responds when I ask to play a Radio station from the BBC then silence. When I ask to play a song it says I have to use the Alexa app to discover the skill and enable. I can play music through the Sonos app but the Alexa voice assistant doesn't work at all. 

Same problem here, when I ask to play news briefing it is just silence, I thought the update yesterday might of fixed this, but still the same. 

This is my problem as well.  Roam responds saying it understands command but refuses to execute instruction.  Everything else in my Sonos system works with Alexa as expected.  This is definitely a Roam - Alexa issue with the problem lying in the Sonos court.  Having waited for battery powered Sonos to use at the swimming pool for the last 6 to 8 years this is mighty disappointing but I’ve come to expect this lethargic (meaning non-existant) response from Sonos.  I’m expecting the response, if any, from Sonos will be measured in years rather that months!

Same problem here. Still not fixed. Have followed all troubleshooting steps. Alexa works on other Sonos devices, just not Roam. @sonos, any ETA?

Came here to report the same problem.  On my Roam when I say “Alexa, flash briefing” she says “Here’s your flash briefing” and then I only get silence.  Asking Alexa to play an album works.

Same here - one of the main reason I bought Roam was to hear my flash briefing in the bathroom. Why is this not fixed yet?

Same problem here. My Roam won’t play my flash briefing. But it will play music, tell me the weather,  and play podcasts just fine. My other Sonos device (Sonos One) plays my flash briefing. So not sure why the Roam won’t …..?