Contributor II

Answered

Alexa only plays the queue on Sonos

Forum|Forum|9 years ago
October 5, 2017
28 replies
1638 views

Hi, I set up my bedroom Play1 tonight with an Echo Dot and followed all the directions. Currently, if I ask Alexa to play something specific, Sonos just kicks on and plays the current queue. If I clear the queue and try again, Alexa tells me that the Bedroom is not responding. I have also set up Amazon Music as the default service in Alexa and added it to my Sonos account. Am I missing something?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Best answer by Mesberg

Solved it. You can't have an Echo with the same name as the Sonos device you are trying to control. In my case both were called Kitchen. I renamed the Echo Dot to 'Echo Kitchen' and now its working perfectly.

Show previous replies

M

Mesberg

Contributor I

Thanks. I'll try that tonight and see if it works for me as well. Just to be extra clear. You power cycled the Echo first, and then power cycled the Sonos. Right?

BMF

Prodigy III

Getting the same issue here with my queue source being Apple Music and having access to Amazon Prime music (not prime)

Tried in 2 of my 3 rooms with Sonos and echo dots.

Fubie3

Lyricist III

Thanks. I'll try that tonight and see if it works for me as well. Just to be extra clear. You power cycled the Echo first, and then power cycled the Sonos. Right?

Yes, I did an echo 1st, then a Sonos Speaker Play 5 that reside in the same room.

After that the rest of my speakers work with any echo.

2 Play 1's / 2 Play 5's / 2 Original Echo's / 3 Echo Dots / 3 Google Home's

BMF

Prodigy III

Just tried again in the 3rd room and Alexa just says “OK” then nothing happens

Fubie3

Lyricist III

Try just turning the volume down.

2 Play 1's / 2 Play 5's / 2 Original Echo's / 3 Echo Dots / 3 Google Home's

M

Mesberg

Contributor I

I tried the power cycling but it didn't help me. Literally the only thing that I can get to work is to get music that is already in the queue to start playing. Doesn't matter whether I ask for a specific artist/song/playlist, it just plays the music already in the queue. Instructions to pause, skip, etc. have no effect. Anyone have any fresh ideas?

M

MesbergAnswer

Contributor I

Solved it. You can't have an Echo with the same name as the Sonos device you are trying to control. In my case both were called Kitchen. I renamed the Echo Dot to 'Echo Kitchen' and now its working perfectly.

S

stemac

Contributor I

Mesberg thank you very much for that 🙂 mine is now working 🙂 still having little problems tho like volume control ?

BMF

Prodigy III

@mesberg - thanks .... yes that seems to have fixed it.... i renamed the Echo Dots to have different names from the Sonos devices and it now seems to be working better

C

CarlD74Author

Contributor II

@mesberg - awesome discovery! That was exactly my issue and now works well since I changed some names. Thank you!

Show more replies

Sign up

Login to the community